Help Center

How to DepositHow to TradeSelf-ServiceReset PasswordExport History

Self-Service

Reset Authentication

Reset 2FA, phone, email, etc.

Change/Unlink Authentication

Manage 2FA, phone, email, etc.

Freeze Account

Freeze account to block suspicious activity.

Export History

Export transaction records instantly.

Didn't Receive Crypto Deposits

Resolve missing deposit issues.

Change Login Password

Strengthen your login security.

Apply to Adjust VIP Limits

Check or upgrade your VIP level.

Link Referrer

Submit a request to add a referrer manually.

Unlink Referrer

Submit a request to unlink your referrer.

Self-Service Unfreeze Request History

Search and view self-service unfreeze request records

Reset Authentication

Reset 2FA, phone, email, etc.

Change/Unlink Authentication

Manage 2FA, phone, email, etc.

Freeze Account

Freeze account to block suspicious activity.

Export History

Export transaction records instantly.

Didn't Receive Crypto Deposits

Resolve missing deposit issues.

Change Login Password

Strengthen your login security.

Apply to Adjust VIP Limits

Check or upgrade your VIP level.

Link Referrer

Submit a request to add a referrer manually.

Unlink Referrer

Submit a request to unlink your referrer.

Self-Service Unfreeze Request History

Search and view self-service unfreeze request records

FAQ

KuCoin VIP

1. Getting Started with VIP

2. VIP Benefits & Privileges

3. VIP Benefits Overview

Getting Started

1. Download the App and Create an Account

2. Security Settings

3. KYC Verification

Deposits and Withdrawals

Buy Crypto

1. Get Started with Fast Trade

2. Credit/Debit Card

P2P Market

1. Get Started with P2P Trading

2. P2P Merchant Guides

3. P2P Appeals and FAQs

Fiat Deposits and Withdrawals

1. Get Started with Fiat Deposit and Withdrawals

KuCard

1. Applying for Your Card

2. Using the KuCard

3. KuCard Benefits and Rewards

KuCoin Live

1. Rules & Safety

2. Streamer Academy

KuCoin Feed

1. What Is KuCoin Feed and Frequently Asked Questions?

KuCoin Pay

1. Get Started with KuCoin Pay

Spot Trading

1. Introduction

3. KuCoin Convert

Margin Trading

1. Introduction

Futures Trading

1. Introduction

2. Perpetual Futures

3. Risk Management

Unified Trading Account

1. Introduction

2. How to Upgrade

3. Trading Rules

Trading Bots

1. Getting Started

2. Types and Strategies

Copy Trading

2. Copy Traders

3. Lead Traders

Options Trading

1. Introduction

Leveraged Tokens

1. Introduction

2. How to Trade Leveraged Tokens

3. Leveraged Tokens Risk Disclosure

KuMining

1. KuMining Mining Account Guide

2. About KuMining Referral Commissions

3. How to Participate in KuMining Cloud Mining by Purchasing Hashrate

KuCoin Earn

2. Introduction and How to Use

Events and Coupons

General FAQs

2. Answer Bot Articles

3. Self-Help FAQ

KuCoin Lite

1. What is Auto-Subscribe?

2. Introduction of "Hold to Earn" on KuCoin Lite

3. KuCoin Lite Earn Guide

API Guides

2. API-Related Issues

AI Kia

1. KuCoin Bot -FAQ

2. KuCoin Bot – Terms of Service

Taxation

1. India TDS Deduction, Tracking, and FAQ

Security & Risk

KuCoin Account Bound Token

1. Understanding KuCoin Account-Bound Tokens (KABT) and How to Mint One

Partnerships

1. Token Listing Application

KuCoin VIP

1. Getting Started with VIP

2. VIP Benefits & Privileges

3. VIP Benefits Overview

Getting Started

1. Download the App and Create an Account

2. Security Settings

3. KYC Verification

Deposits and Withdrawals

Buy Crypto

1. Get Started with Fast Trade

2. Credit/Debit Card

P2P Market

1. Get Started with P2P Trading

2. P2P Merchant Guides

3. P2P Appeals and FAQs

Fiat Deposits and Withdrawals

1. Get Started with Fiat Deposit and Withdrawals

KuCard

1. Applying for Your Card

2. Using the KuCard

3. KuCard Benefits and Rewards

KuCoin Live

1. Rules & Safety

2. Streamer Academy

KuCoin Feed

1. What Is KuCoin Feed and Frequently Asked Questions?

KuCoin Pay

1. Get Started with KuCoin Pay

Spot Trading

1. Introduction

3. KuCoin Convert

Margin Trading

1. Introduction

Futures Trading

1. Introduction

2. Perpetual Futures

3. Risk Management

Unified Trading Account

1. Introduction

2. How to Upgrade

3. Trading Rules

Trading Bots

1. Getting Started

2. Types and Strategies

Copy Trading

2. Copy Traders

3. Lead Traders

Options Trading

1. Introduction

Leveraged Tokens

1. Introduction

2. How to Trade Leveraged Tokens

3. Leveraged Tokens Risk Disclosure

KuMining

1. KuMining Mining Account Guide

2. About KuMining Referral Commissions

3. How to Participate in KuMining Cloud Mining by Purchasing Hashrate

KuCoin Earn

2. Introduction and How to Use

Events and Coupons

General FAQs

2. Answer Bot Articles

3. Self-Help FAQ

KuCoin Lite

1. What is Auto-Subscribe?

2. Introduction of "Hold to Earn" on KuCoin Lite

3. KuCoin Lite Earn Guide

API Guides

2. API-Related Issues

AI Kia

1. KuCoin Bot -FAQ

2. KuCoin Bot – Terms of Service

Taxation

1. India TDS Deduction, Tracking, and FAQ

Security & Risk

KuCoin Account Bound Token

1. Understanding KuCoin Account-Bound Tokens (KABT) and How to Mint One

Partnerships

1. Token Listing Application

Announcements

KuCoin Futures Will Delist the BSUUSDT Perpetual Contract (2026-04-30)

KuCoin Futures Will Delist the VINEUSDT Perpetual Contract (2026-04-28)

KuCoin Futures Will Delist the ZKJUSDT, IRUSDT & DAMUSDT Perpetual Contracts (2026-04-29)

KuCoin Futures Will Delist the B3USDT, BOBBOBUSDT & DEGENUSDT Perpetual Contracts (2026-04-28)

Popular Articles

12/16/2025 11:38:00

About Identity Verification

As one of the world’s most reliable and transparent exchanges, KuCoin has required Identity Verifica...

11/11/2025 03:50:00

Trading Password

Your trading password is very important. When enabled, it’s used to verify all your transactions on ...

11/07/2025 06:24:00

[For Indian Users only!] Indian Grievance Officer Announcement

For users in India, please refer to this article for more information on grievance redressal. Who ...

11/19/2025 11:02:00

To prevent unauthorized access to your account, we recommend enabling two-factor authentication, suc...

Still have problems?

We provide 24/7 customer service that always satisfies your needs.

Any other concerns?

We provide 24/7 customer service that always satisfies your needs.