KuCoin Help Center

About KYC Verification

To continue to be one of the most trustworthy and transparent exchanges, KuCoin has officially implemented KYC Verification on November 1, 2018. This article will help you learn more about how it works, how to do, and other common issues.

Part 1: Why Get KYC Verified on KuCoin?
Part 2: How to complete KYC Verification?
Part 3: Other common issues about KYC Verification.


Part 1: Why Get KYC Verified on KuCoin?

In order to continue to be one of the most trustworthy and transparent exchanges, KuCoin officially implemented KYC on November 1, 2018, which ensures that KuCoin meets the development rules of the virtual currency industry. Moreover, KYC can effectively reduce fraud, money laundering, and terrorist financing, amongst other malicious activities.

KuCoin has also added the ability for KYC verified accounts to enjoy a higher daily withdrawal limit.

The specific rules are as follows:

Level Withdrawla limit/24hrs P2P
Unverified 1BTC /
KYC2 200BTC 500000USDT
Institutional KYC 500BTC 500000USDT
P2P merchants / /


We do strongly suggest our clients complete the KYC verification. In cases where the client forgets his/her credentials to access the platform or when his/her account is taken over by others because of the leakage of personal information from the client-side, the verified KYC information will help the client recover his/her account quickly. Users who complete KYC certification will also be able to participate in the Fiat-Crypto service provided by the KuCoin.


Part 2: How to Complete KYC Verification?

Please login KuCoin account, click “Identity Verification under the avatar, and fill in the requested information. Meanwhile, please note that it may take several business days to complete the verification due to a large number of requests, we shall further notify you by email if there are any updates, during this period of time, please rest assured that the deposit and withdrawal are available at your KuCoin account.


1. Individual Verification

Tutorial video- Individual KYC Verification On KuCoin


For individual accounts, please go to “Identity Verification”“Individual Verification”, click "Verify" to complete your KYC.


KuCoin KYC consists of KYC1(Basic Features) and KYC2(Advanced Features). Proceed to complete Advanced Verification, you will get more trading benefits. Please confirm your information is true and valid, otherwise, it will affect your audit result.

Please note that the areas highlighted with “*” are required. Your information can be modified before submission. Once it is submitted, the information only can be viewed, but cannot be modified again until the review result is published.

1.1 KYC1 (Basic Features)

Please click "Verify" on the Individual Verification screen, enter KYC1 verification screen. Supplement individual information and click "Next".


1.2 KYC2 (Advanced Features)

After KYC1 is filled in, proceed to complete Advanced Verification, you will get more trading benefits. Please "Continue in Browser--Start--Choose an upload method" to supplement the information. 


2. Institutional Verification

For institutional accounts, please go to “Identity Verification”, click “Institutional Verification” and then "Start Verification" to finish your KYC.




Part 3: Other Common Issues About KYC Verification.

If you meet problems when uploading the identity information and photos, kindly suggest to checking the following factors:
1. One ID is eligible for a maximum of 3 KuCoin accounts only;
2. The image format should be JPG and PNG. The size of the image file should be less than 4MB;
3. The certificates are required to be an ID card, driver's license, or passport;
4. Your network may also be causing the upload to fail. Refresh or change to another browser and retry later.

Why has KYC Verification Failed?
If you are notified that Your KYC verification is Failed by email/SMS, No worries, please log in to your KuCoin account, click "Identity Verification", you'll find the incorrect information highlighted. Kindly click "Retry" to revise it and resubmit and we'll verify it timely. 


1. Please ensure the certificate of identity is consistent with you. Or we can not pass your KYC verification;
2. Please keep photos clearly visible. Ambiguous parts of the image are not accepted;
3. Please follow our prompts to take a photo and pay attention to check if the text information is written as required.




If your KYC application is not approved due to the Handheld Identity Document Photo, please refer to this video for instructions: