Self-Service
Reset Authentication Method
Reset Google Authenticator, phone, email, and trading password.
Change/Unlink Authentication Method
Manage Google Authenticator, phone, email, and trading password.
Freeze Account
Freeze account to block suspicious activity.
Export History
Export transaction records instantly.
Didn't Receive Crypto Deposits
Resolve missing deposit issues.
Change Login Password
Strengthen your login security.
Request manual recovery for misplaced deposits.
Request manual recovery for misplaced deposits.
Announcements
View MorePopular Articles
About Identity Verification
As one of the world’s most reliable and transparent exchanges, KuCoin has required Identity Verifica...
Trading Password
Your trading password is very important. When enabled, it’s used to verify all your transactions on ...
[For Indian Users only!] Indian Grievance Officer Announcement
For users in India, please refer to this article for more information on grievance redressal.
Who ...
Google 2FA
To prevent unauthorized access to your account, we recommend enabling two-factor authentication, suc...
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