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About Us
Made for Everyone
We're decentralizing hash power—anyone can mine.
Mine & Earn
Fixed costs and installment plans help you earn steadily without timing the market.
One-Tap Start
No hardware required—do it all from your phone for daily payouts.
Real Hash Power
Mining rigs run live with full transparency, and payouts come from real hashrate.
FAQ
1. How do I purchase cloud mining products?
Sign up for an account on KuCoin, complete Identity Verification (KYC/KYB), and opt for a cloud mining plan.
On the homepage, select cloud mining to enter the product page. Choose your preferred coin and contract plan, and complete your purchase.
On the order page, select the amount of hash power and the number of days you want to pay upfront electricity fees for, then complete the payment.
Review your order details. Once everything is correct, confirm and finalize your purchase.
You can pay for orders using your Funding Account or Trading Account balance. Earnings will be automatically credited to your Funding Account daily after mining starts, according to the earnings distribution schedule.
2. What's the difference between buying cloud mining and purchasing coins directly?
Cloud Mining
Direct Purchase
Pay
Hash power fee upfront + electricity fee in installments
One-time payment in full
Delivery
Continuous mining output
Received on purchase
Earnings
Stable daily returns
Subject to price volatility
Cost
Spread out over time
Fixed at time of purchase
Pros
Predictable long-term costs and sustained cash flow
Flexible, quick market moves
3. What fees are included in a cloud mining plan?
The fees for cloud mining plans mainly include the hash power fee and electricity fee.
Hash Power Fee: The rental fee for hash power. Pricing depends on factors such as cryptocurrency market prices, network difficulty, and other factors. The hash power fee must be paid in full upfront.
Calculation: Total Hash Power Fee = Hash Power Unit Price × Hash Power Purchased × No. of Days
Electricity Fee: The number of prepaid days can be chosen based on the terms of the mining plan. If installments are allowed, the remaining electricity fee must be paid on time during the plan's period to avoid interruptions to the service and your earnings. Note that different cloud mining products may have varying electricity costs per TH/GH due to miner power draw and site location.
Calculation: Total Electricity Fee = Unit Electricity Fee × Hash Power × No. of Payment Days
4. Is there a purchase limit?
Yes, each user has a personal purchase limit for every product period, as shown on the order page. To raise your limit, you can:
Upgrade your VIP level or KCS Loyalty level.
For partnerships or questions, join our official community or contact us via email.
5. Is there anything I need to do after placing an order? How do I check my earnings?
No extra setup is needed. Mining starts automatically, and daily earnings are credited to your KuCoin Funding Account by 16:00 (UTC) of the next day (T+1).
6. Will I get my initial payment back when the plan ends?
No. These fees that you pay cover non-refundable costs like hash power rental, electricity, mining farms, and maintenance. Your purchased hash power is used for real mining and generates daily rewards in the coin of your chosen mining plan.
7. What if I miss an electricity payment?
If your electricity payment is missed, you won't receive mining earnings for that day. Once payment is made, mining will resume, and both past and future earnings will be settled.
8. How do I renew electricity payments?
Check your active orders for any with unpaid electricity fees. You can pay them individually or handle multiple orders at once. To avoid missing payments, you can enable automatic deductions from your earnings.
9. How is the cloud mining yield calculated?
The platform estimates potential mining earnings using a static yield formula, assuming the network difficulty and block rewards remain constant.
Est. Static Yield = Assumed Crypto Price × Current Network Earnings × Order Hash Power
Est. Static Yield Rate = Static Earnings ÷ Total Cost
Total Cost = Hash Power Fee + Total Electricity Fee
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