ME News reports that on September 6 (UTC+8), WOO X issued a statement regarding unusual user withdrawal issues, acknowledging reports of delayed withdrawal processing times and confirming that it is currently reviewing relevant cases and system status. Some requests may still be under review or in the process of on-chain confirmation, and the team is working diligently to resolve them as soon as possible. Users experiencing withdrawal delays are encouraged to submit their UID, withdrawal order number, request time, asset and network details, along with a screenshot of the status via official customer support channels. The platform reminds users not to trust unsolicited direct messages and to never share passwords, seed phrases, private keys, or verification codes. WOO X also stated that it reserves the right to pursue legal action against anyone who fabricates, distorts, or maliciously spreads false information that damages users or the platform’s reputation, and urges users to rely solely on official announcements and verified customer support channels for accurate information. Previously, on-chain investigator ZachXBT issued a community alert noting that over the past three days, multiple verified WOO X users reported withdrawals stuck in “pending” or “processing” status. (Source: BlockBeats)
WOO X Addresses Withdrawal Delays, Assures Users of Ongoing Resolution Efforts
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Summary
WOO X addresses withdrawal delays in the latest on-chain update, confirming ongoing efforts to resolve user issues reported on September 6 (UTC+8). The exchange urged affected users to contact official support with transaction details. It also warned against sharing private information and reserved its legal rights against misinformation. Crypto news outlets previously reported that several verified users experienced stuck withdrawals in 'pending' or 'processing' states for three days.
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