BlockBeats report: On September 6, WOO X issued a statement regarding unusual user withdrawals, acknowledging reports of delayed withdrawal processing times and confirming that it is reviewing individual cases and system status. Some requests may still be under review or pending on-chain processing, and the team is working diligently to resolve them as soon as possible.
Users experiencing withdrawal delays can submit their UID, withdrawal order number, application time, asset and network information, and a screenshot of the status through official customer service channels. The platform reminds users not to trust unsolicited direct messages and not to share passwords, seed phrases, private keys, or verification codes.
WOO X also reserves the right to take legal action against any fabrication, distortion, or malicious dissemination of false information that harms users or the platform’s reputation, and reminds users to rely solely on official announcements and customer support channels for accurate information.
Previously reported, on-chain detective ZachXBT issued a community alert stating that over the past three days, multiple verified WOO X users reported that their withdrawals remained stuck in "pending" or "processing" status.