According to ME News, on August 16 (UTC+8), SafePal officially announced a security vulnerability in its order tracking plugin, which led to unauthorized access to order information of certain customers. Approximately 39,800 affected customers placed orders between March 2, 2025, and April 11, 2026. The leaked data includes names, email addresses, shipping addresses, phone numbers, and purchase details. Users’ wallets, seed phrases, and private keys were not compromised; the incident did not involve seed phrases, private keys, wallet passwords, bank account information, payment card numbers, or government-issued identification documents. The issue has been resolved, SafePal has implemented additional security measures, and all affected customers have been notified individually via email. Users can check whether they are affected by visiting the official verification page and entering their order number and shipping country. (Source: ODAILY)
SafePal Addresses Security Vulnerability Impacting 39,800 Users
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Summary
SafePal disclosed a vulnerability on August 16, revealing a security breach in its order tracking plugin that exposed customer data. Approximately 39,800 users who placed orders between March 2, 2025, and April 11, 2026, had their names, emails, addresses, phone numbers, and purchase details accessed. No wallet keys or financial credentials were compromised. SafePal has since resolved the issue, implemented additional security measures, and notified affected users via email. Affected customers can verify their status on the official page using their order number and shipping country.
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