According to a tweet released by Ledger on Tuesday, the company has requested its distributors and resellers in Southeast Asia and Hong Kong to suspend sales of its hardware wallets and remove the products from shelves while it investigates devices with hidden implants.
This request covers Indonesia, Singapore, Thailand, the Philippines, Vietnam, Malaysia, and Hong Kong.
Ledger stated that the confirmed incidents are currently limited to Southeast Asia, and no losses related to devices purchased in other regions have been verified. The company previously indicated that all confirmed losses involved devices sold through the regional distributor CryptoBilis.
Ledger is still working to determine who tampered with these devices and at which point in the distribution chain the tampering occurred. The company states there is currently no evidence that its own infrastructure, systems, services, or direct sales channels have been compromised.
Ledger also stated in another tweet that, earlier on Tuesday, MediaMarkt Saturn ceased sales of Ledger devices in stores and online after obtaining Ledger’s consent. Previously, a German customer reported discovering an implant but reported no loss of funds.

On Tuesday, competitor hardware wallet manufacturer Trezor announced it will terminate its distributor authorization effective January 1, 2027, calling the move a "preventive measure." Trezor stated there is no evidence that its own devices have been compromised.


