ChainCatcher report: According to IDC's "China Retail Cloud Market Share, 2025," Alibaba Cloud leads the market with a 30.4% share. Infrastructure is the largest component of the retail cloud market, where Alibaba Cloud holds a dominant 37.5% share. Alibaba Cloud provides retailers with comprehensive products and services spanning infrastructure, data platforms, large models, and industry-specific applications, powered by its AI technology ecosystem covering "chip-cloud-model-application." This integration of AI into retail business processes enables use cases such as intelligent marketing, intelligent product recommendations, intelligent customer service, user insights, product operations, and supply chain management. Adidas has built a dedicated AI product design platform on Alibaba Cloud’s PAI and Qwen large models. Anta has partnered with Alibaba Cloud to develop an "AI Planning" intelligent agent platform based on Lingyang AgentOne and Qwen. Other brands including Coach, L'Oréal, Lawson, China Duty Free Group, and Xiao Pei Pets have also integrated these capabilities to drive their digital transformation.
IDC Report: Alibaba Cloud Leads China's Retail Cloud Market with a 30.4% Share
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Summary
According to the IDC "China Retail Cloud Market Share, 2025" report, market trends show Alibaba Cloud leading the retail cloud market with a 30.4% share. In the infrastructure segment, Alibaba Cloud holds 37.5%. The company provides infrastructure, data platforms, large models, and industry applications, integrating AI into retail operations such as marketing, customer service, and supply chain. Adidas uses Alibaba Cloud’s PAI and Qwen for AI-driven design, while Anta built an AI platform using AgentOne and Qwen. Coach, L’Oréal, Lawson, China Duty Free, and XiaoPei Pets also leverage Alibaba Cloud’s capabilities for smart upgrades.
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