The rebuilt platform serves as the operational foundation for the entire loan document lifecycle, enabling the lending team to faster complete loans from origination, underwriting, disbursement, to loan servicing.
San Diego, November 3 /PRNewswire/ — FileInvite, a secure document collection platform for complex loan and financial services workflows, today announced the official launch of a fully rebuilt platform designed specifically for multi-party document workflows defining SBA, commercial real estate, and other complex commercial loans. Unveiled at the NAGGL Annual Conference, the platform marks the company’s transition from a general-purpose document collection tool to an operational foundation covering the entire loan document lifecycle.
At this release, SBA loans are becoming increasingly document-dependent. According to the Coleman Report, the median time for SBA 7(a) loans from approval to funding has now increased to 21 days—a 31% rise compared to fiscal year 2024—due to greater documentation, closing conditions, and third-party work. As the SBA introduces a new round of stricter underwriting requirements in fiscal year 2027, loan teams are required to collect, verify, and track more documents from a greater number of parties for each loan.
Built-in collaboration in document workflows
This release centers collaboration as the core of the document collection workflow, beginning with a new feature called Invite Sharing. This feature enables teams from different organizations to work together on the same shared document. Multiple teams see the same requests, the same files, and the same real-time status, eliminating the need to forward attachments, repeatedly request documents, or reconcile two versions of the same loan file. The party initiating the loan retains control over invitations, and every upload, review, and approval is recorded on a timestamped audit trail to support SBA and regulatory compliance requirements.
This feature is designed for the collaborative relationships underlying complex loans, including banks, SBA 7(a) lenders, LSPs and CDCs that coordinate SBA 504 loan packages, lead lenders that share documents with loan participants, brokers that transfer complete borrower files to lenders, and lending teams that collaborate with external legal counsel during the funding process.
Invite Sharing can also be extended to third parties who have not yet used FileInvite, such as lawyers, LSPs, third-party lenders, and guests. They will receive a simple, secure login portal to view checklists and access files through a single dashboard.
Rebuild the platform for higher transaction volumes and greater complexity in lending.
The new FileInvite is the result of a complete technical overhaul. After two years of rebuilding, the platform delivers a faster, more reliable experience that matches the volume and complexity faced by lenders, while laying the foundation for new features. One of the key drivers encouraging customers to migrate to the new platform is the ability to get documents in sooner—through enhanced reminder strategies and improved email and SMS delivery—helping them close loans faster. In addition to multi-party collaboration, the platform features AI-assisted intelligent matching workflows, recurring invitations for loan servicing, and a redesigned template library.
- AI intelligent matching uses document classification and data extraction to identify submitted content, automatically mark it as received, and route each file to the correct destination. This results in faster processing, fewer mismatches, a safer and more intuitive borrower experience, and cleaner loan files from submission to review.
- For teams managing loan portfolios, the new calendar-based recurring invitation feature replaces time-consuming phone calls and email follow-ups—even when using traditional “tickler” systems. Recurring invitations automatically send document requests to the same borrowers on the same schedule each year, ensuring loan compliance while providing an immutable audit trail of communications.
- The template library has been completely rebuilt and organized into categories and subcategories by loan type. Users can select multiple templates at once to assemble a complete loan package under role-based access control.
Designed for regulated industries handling sensitive personal identity information
FileInvite continues to support the highest standards of privacy and security, including SOC 2 Type II and GDPR compliance, encryption in transit and at rest, role-based access control, multi-factor authentication, and a complete, timestamped audit trail for every upload, review, and approval. The platform is designed to handle sensitive financial data at scale and withstand regulatory and audit scrutiny.
James Sampson, CEO of FileInvite, said: "Document collection in complex loans has always been a team sport, but tools haven’t treated it that way. Each transaction involves multiple organizations requesting overlapping documents from the same borrower, and these costs manifest as delays, rework, and compliance risks. We rebuilt FileInvite from the ground up so that every party in the loan process can work from the same request, the same set of documents, and the same audit trail. This release isn’t just new technology—it’s about eliminating friction between lenders and their partners."
Mark Abell, SVP and SBA Division Leader at PB&T Bank, said: “Our loans involve many parties, and previously, keeping everyone working from the same set of documents required constant follow-up. The new FileInvite platform allows our team and partners to see in one place which documents have been received and which are still missing, and the transition to the new platform was smooth for both our team and borrowers. Specifically, the ability to raise or answer questions about a specific document and embed comments directly next to the file is outstanding. FileInvite is built around the day-to-day realities of loan servicing, and I think that’s truly unique.”
View the new FileInvite at the NAGGL Annual event.
FileInvite is a sponsor at this week's NAGGL Annual Conference in San Diego. Attendees can schedule a 15-minute demo to learn about the new platform version and latest collaboration features at https://landing.fileinvite.com/naggl.
About FileInvite
FileInvite is a secure document collection platform designed specifically for complex, high-collaboration loan and financial services workflows. From SBA lenders and CDCs to commercial real estate teams, asset-based lenders, and legal counsel, FileInvite replaces email-based document tracking with structured, automated, and fully auditable workflows, delivering the speed, visibility, compliance readiness, and borrower experience that loan teams—and their clients and regulators—demand. FileInvite reports that its platform enables lenders to collect documents 64% faster, process six times more loans, and saves each user an average of 10.5 hours per week.
For more information or to request a demo, visit fileinvite.com.
Media contact: Lisa Thiel, Director of Marketing, [email protected], 269-806-8489