Docusign integrates smart agreement management into SAP Sales Cloud and SuccessFactors

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Docusign has launched its smart contract solutions for SAP Sales Cloud and SuccessFactors as SAP Solution Extensions. The integration enables automated smart contract execution within SAP workflows, allowing users to manage agreements without leaving their systems. Contract data automatically syncs back into SAP solutions. Docusign CEO Allan Thygesen highlighted the need to align contracts with transaction and hiring systems. SAP COO Sebastian Steinhaeuser emphasized the value of full process integration. The solutions are SAP-branded, certified, and supported.
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Docusign signing and agreement management solutions are now available for SAP Sales Cloud and SAP SuccessFactors.

San Francisco, October 26, 2026 /PRNewswire/ — Docusign (Nasdaq: DOCU) today announced that two of its solutions—SAP Signature and Agreement Management by Docusign for SAP Sales Cloud and SAP Signature and Agreement Management by Docusign for SAP SuccessFactors—will be sold as SAP Solution Extensions. These products embed Docusign Intelligent Agreement Management (IAM) directly into everyday sales and human resources workflows, enabling customers to create, sign, and manage agreements while automatically syncing data back to SAP solutions without leaving the systems they already use.

Docusign IAM brings intelligent agreements to SAP Sales Cloud and SAP SuccessFactors, enabling sales and HR teams to manage agreements within the systems they already use. By connecting agreements, data, and workflows, Docusign IAM enhances visibility and helps accelerate business processes. It will also integrate with Joule Work to coordinate agreement-driven workflows across the broader technology environment of the organization.

“Contracts drive every transaction and every hire, but for too long, they’ve been disconnected from the systems where this work actually happens,” said Allan Thygesen, CEO of DocuSign. “We’re bridging this gap by bringing DocuSign IAM directly into SAP Sales Cloud and SAP SuccessFactors, so contract intelligence exists where sales and HR teams already work. This is two trusted platforms joining forces to eliminate friction in how businesses actually operate.”

“Our customers want core processes to run end-to-end, rather than being handed back and forth between systems,” said Sebastian Steinhaeuser, Chief Operating Officer and Member of the Executive Board at SAP SE. “With these products, signed transactions or offer letters are no longer the endpoint of a standalone process. Their data flows directly back into SAP solutions, influencing the next forecast, renewal, or onboarding step.”

These solutions are branded, sold, and supported by SAP to help businesses:

SAP Sales Cloud Docusign Signing and Agreement Management

  • Complete work where your sales team is already working. Trigger sales contract workflows directly from SAP Sales Cloud—create, send, track, and manage contracts without switching apps or re-entering data.
  • Accelerate the sales cycle. Enable sales teams to focus on selling by moving faster through the entire agreement lifecycle.
  • Convert each contract into actionable insights. Enable sales and operations teams to view completed and upcoming agreements, along with key commercial terms, in real time within the SAP solution to manage current obligations and plan for future renewals.
  • Enhance accuracy, compliance, and trust. Reduce errors caused by manual data entry and switching between applications, while improving alignment with legal and operations teams.
  • Enhance the experience for all stakeholders. Sales, legal, finance, and operations collaborate within a single workflow while tracking every step of the audit and approval process.

Docusign Signing and Agreement Management for SAP SuccessFactors

  • Accelerate talent onboarding. Automate contract workflows so the HR team spends less time on paperwork and more time on people.
  • Automate the employee onboarding process. Directly link offer letters and onboarding forms to signed document data in the employee’s SAP SuccessFactors profile, eliminating manual data entry.
  • Convert each agreement into interconnected business data. Quickly locate employee information through an AI-powered, searchable library of employee agreements.
  • Enhance compliance. Automate on-demand verification during the signing process, including I-9 verification and instant E-Verify submission.
  • Enhance the employee experience. Provide new hires with an onboarding experience that lets them focus on their upcoming work rather than filling out forms.

Docusign is a SAP Solution Extension partner, specifically selected to extend SAP Sales Cloud and SAP SuccessFactors HCM Suite by delivering industry-leading agreement intelligence capabilities. These solutions have undergone SAP Solution Extensions’ exclusive advanced certification process and are eligible for SAP support services. As an SAP-certified advanced solution, Docusign IAM integrates out-of-the-box with the SAP Business AI Platform and aligns with SAP’s Autonomous Enterprise vision.

About DocuSign

Docusign brings agreements to life. Over 19 million customers and more than one billion people in 180+ countries and regions use Docusign’s solutions to accelerate business processes and simplify lives. With intelligent agreement management, Docusign unlocks critical business data trapped in documents—data previously disconnected from business systems, costing companies time, money, and opportunity. Using Docusign’s AI-native IAM platform, companies can create, sign, and manage agreements with solutions built by the industry leader in e-signatures and CLM. Learn more at www.docusign.com.

The SAP and other SAP products and services, along with their respective logos, mentioned in this document are trademarks or registered trademarks of SAP SE in Germany and other countries. All other product and service names mentioned are trademarks of their respective companies.

Media contact:

Docusign Corporate Communications

[email protected]

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