Tianyi Cui (@tianyi), an employee of DeepSeek’s Product Department, disclosed that between 8:11 and 13:04 Beijing Time on October 15, 2026, a system failure occurred in DeepSeek’s API service, rendering the API unavailable for approximately five hours. The company stated that it immediately initiated a comprehensive investigation and remediation, with a focus on eliminating single points of failure to prevent recurrence. As compensation, DeepSeek will fully refund users in the form of account credits based on their usage amounts between October 8 and October 14. The credits will be automatically applied, and future API charges will be deducted from the credit balance first.
DeepSeek API service outage lasts 5 hours; full compensation promised.
TechFlowShare
Summary
According to on-chain news, the DeepSeek API service was offline for five hours from 8:11 to 13:04 Beijing Time on October 15, 2026. The company is investigating the issue and will address single points of failure. As part of crypto news, users will receive full credit for consumption between October 8 and 14, which will be automatically applied to their API billing.
Source:Show original
Disclaimer: The information on this page may have been obtained from third parties and does not necessarily reflect the views or opinions of KuCoin. This content is provided for general informational purposes only, without any representation or warranty of any kind, nor shall it be construed as financial or investment advice. KuCoin shall not be liable for any errors or omissions, or for any outcomes resulting from the use of this information.
Investments in digital assets can be risky. Please carefully evaluate the risks of a product and your risk tolerance based on your own financial circumstances. For more information, please refer to our Terms of Use and Risk Disclosure.