According to an official COLDCARD tweet, Coinkite’s hardware wallet brand COLDCARD has temporarily suspended its automatic customer data deletion process due to legal preservation requirements arising from a security incident disclosed on July 30, 2026. Previously, COLDCARD would automatically delete customer records 120 days after order delivery, retaining only email addresses and country information. However, due to legal obligations, this process has now been paused; affected data is securely stored, accessible only to authorized personnel, and may not be used for any purpose other than compliance.
COLDCARD Suspends Customer Data Deletion Due to Legal Preservation Requirements
TechFlowShare
Summary
COLDCARD has paused its automatic customer data deletion process due to compliance obligations related to a security incident disclosed on July 30, 2026. The hardware wallet provider, under Coinkite, previously deleted customer data 120 days after delivery, retaining only email addresses and country details. Now, affected data has been secured, with access restricted to authorized personnel for KYC (Know Your Customer) and compliance purposes.
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