Chainstack Discloses Security Incident: Customer Account Data and Password Hashes Illegally Accessed

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On November 12 (UTC+8), Chainstack disclosed a security breach, confirming that attackers gained access to its development environment via a third-party component on October 26 and later expanded to parts of the production environment on October 29. The company detected and halted the unauthorized access on October 31. The attackers accessed a customer account database containing organization names, account holder names, member emails, and password hashes. The node credential system was also compromised, though there is no evidence it was accessed. Chainstack recommends users change their passwords, rotate credentials, and generate new API keys. This incident underscores the importance of on-chain news for crypto traders and infrastructure users.

According to ME News, on November 12 (UTC+8), Web3 infrastructure company Chainstack released an incident report stating that an external attacker gained access to its development environment via a third-party component on October 26 and expanded to部分 production environments on October 29. Access was detected and severed on October 31. The attacker accessed a customer account database containing organization names, account holder names, member email addresses, and password hashes. The node credential system was also compromised; although there is no evidence the credentials were read, the company treats them as exposed. Customer nodes, consoles, and APIs were not modified. The company advises users to change their passwords, rotate node credentials, and regenerate platform API keys. (Source: Foresight News)

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