The key point is: don’t just tell AI what to do—explain why it should make that judgment. For example, consider a hypothetical equipment alarm: “If temperature rises, increase cooling.” But the appropriate response depends on context—is it a sensor error, maintenance in progress, or an effect from another device? That’s the context. Thus, a company’s competitive advantage can also come from clearly defining not just manuals, but also when to allow exceptions, how much to delegate to AI, and when to involve human judgment. This isn’t about AI being unable to learn judgment—it’s about recognizing that a separate effort is needed to effectively transfer the decision-making logic of experienced professionals.