Tencent Cloud Clarifies OpenClaw Billing Issue: Installation Is Free, Token Usage Charges Apply

iconChainthink
Share
Share IconShare IconShare IconShare IconShare IconShare IconCopy
AI summary iconSummary

expand icon
On March 11, 2026, Tencent Cloud addressed billing concerns regarding OpenClaw and the 'crayfish' project. A user reported unexpected charges exceeding 200 RMB after installing the tool during a promotional event. Tencent Cloud clarified that the fees resulted from prior model calls, not the installation of OpenClaw. The tool is free to install, but token usage may incur costs—a standard practice among most agent tools. As the number of new token listings grows, users are advised to monitor token launch announcements and usage to avoid unexpected charges.

ChainThink reports that on March 11, Tencent Cloud issued a statement addressing security concerns related to OpenClaw and Tencent's "crab" branding. Regarding the claim that "OpenClaw might aggressively charge users," Tencent Cloud responded: "A screenshot circulating on social media shows a user incurring over 200 RMB in unexpected charges after installing OpenClaw during Tencent Cloud’s public service deployment campaign. After reviewing and verifying backend records, we confirm that these charges of over 200 RMB stem from the user’s prior historical model invocation fees. Installing OpenClaw itself is free; however, fees are incurred when using large models during operation, as is standard across nearly all Agent tools."

Disclaimer: The information on this page may have been obtained from third parties and does not necessarily reflect the views or opinions of KuCoin. This content is provided for general informational purposes only, without any representation or warranty of any kind, nor shall it be construed as financial or investment advice. KuCoin shall not be liable for any errors or omissions, or for any outcomes resulting from the use of this information. Investments in digital assets can be risky. Please carefully evaluate the risks of a product and your risk tolerance based on your own financial circumstances. For more information, please refer to our Terms of Use and Risk Disclosure.