Bithumb to Fully Compensate Affected Users in 620,000 BTC Error Incident

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Bithumb announced a full compensation plan for users affected by a 620,000 BTC error on February 6. BTC news today reveals the exchange will pay 110% of the losses, costing around 1 billion KRW. Users who were logged in during the incident will receive 20,000 KRW, seven days of zero-fee trading, and a 100 billion KRW Customer Protection Fund. Bithumb will also upgrade its asset verification and anomaly detection systems. Internal controls and multi-level approval processes will be improved to prevent future errors.

According to an official announcement, South Korean cryptocurrency exchange Bithumb has released a comprehensive compensation plan for the incident of mistakenly distributing 620,000 BTC on February 6. Bithumb has promised to provide affected customers with a special compensation of 110%, with an estimated loss of about 100 million won. The announcement stated that Bithumb will strengthen its internal control systems, including upgrading the asset verification system, improving multi-level approval processes, enhancing abnormal transaction detection and automatic blocking AI systems, and conducting system audits through global security expert organizations. In addition, Bithumb will also provide all users who logged in during the incident with a compensation of 20,000 won, offer all users 7 days of zero-fee trading, and establish a "customer protection fund" of 10 billion won in scale to ensure the safety of customer assets.

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