Anthropic Faces Class Action Over Max Subscription Usage Discrepancy

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ME AI message, according to monitoring by Beating, consumer Karl Kahn filed a class-action lawsuit against AI startup Anthropic on June 15 in the U.S. District Court for the Northern District of California. The complaint alleges that Anthropic misled consumers by claiming that its premium subscription tiers, Max 5x and Max 20x, offer usage limits five and twenty times higher than the Pro plan, respectively—when in reality, the actual usage allowances fall far short of these claims. Anthropic’s individual paid subscription, Claude Pro, costs $17 to $20 per month. To meet higher computational demands, Anthropic launched the Max 5x plan at $100 per month and the Max 20x plan at $200 per month in April last year, promoting them as offering five and twenty times the usage limits of the Pro plan. However, the complaint states that in a July 2025 email to users, Anthropic disclosed actual weekly usage expectations for specific models, revealing that the real usage ratios significantly deviate from the advertised multiples. Plaintiff Karl Kahn upgraded to the $200-per-month Max 20x subscription in April this year, primarily for intensive programming tasks. Within weeks, Kahn frequently hit his weekly usage limits—even consuming 15% of his weekly allowance during a single five-hour coding session—forcing him to repeatedly pause work, conserve usage, or pay extra for additional credits. The lawsuit accuses Anthropic of deceptive advertising and demands the company refund the premium subscription fees and compensate affected users. (Source: BlockBeats)
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