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Comprehensive Guide of Rewards and Benefits of KuCard-AU

2026/04/29 08:30:03

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How to Use My KuCard-AU Coupon?

What is a KuCard spending discount coupon?

A KuCard spending discount coupon allows eligible users to receive a fixed-value discount on a qualifying KuCard transaction once a predefined minimum transaction amount is reached.
When a KuCard-au is used for an eligible payment that meets the applicable threshold, the discount amount is automatically deducted at the time of transaction, in accordance with the coupon’s specific terms and conditions.
Coupons are intended solely as promotional incentives and do not constitute cashback, interest, or a financial return.
 
 

How can I obtain KuCard spending discount coupons?

KuCard spending discount coupons may be obtained through:
 
  • KuCoin promotional campaigns
  • targeted distributions to selected users
  • limited-time activities available via the KuCoin platform (e.g. reward centres or promotional events).
 
Availability, eligibility, and distribution criteria are determined by KuCoin and may vary over time.
 
 

How do I use a KuCard spending discount coupon?

To use a spending discount coupon, the following conditions must be met:
 
  1. Minimum transaction amount A single KuCard transaction must reach the minimum amount specified in the coupon (e.g. USDC 100).
  2. Automatic discount application Once the threshold is met, the system will automatically deduct the fixed discount amount (e.g. USDC 10) from the transaction.
  3. One coupon per transaction Only one spending discount coupon may be applied to a single transaction.
  4. Merchant and transaction restrictions Coupons may be restricted to certain merchant categories. Transactions classified under financial or cash-related MCCs (such as transfers, withdrawals, or similar financial services) are not eligible unless explicitly stated otherwise in the coupon rules.
 

Refund and cancellation rules

  • Partial refund: The coupon will be deemed used and will not be refunded or reissued.
  • Full refund: The coupon will be invalidated and will not be reissued.
Validity period Coupons must be used within their stated validity period. Expired coupons cannot be reinstated.
 
Combination restrictions KuCard spending discount coupons cannot be combined with KuCard referral rewards or other promotional incentives, unless explicitly stated otherwise.
 
Example:
You hold a USDC 10 spending discount coupon with a minimum transaction requirement of USDC 100.
 
  • Purchase amount: USDC 110
  • Coupon discount applied: USDC 10
  • Final amount charged: USDC 100
 

Important information

Coupon availability, thresholds, discount amounts, and eligible merchant categories are subject to change. KuCoin reserves the right to modify, suspend, or terminate coupon programs in accordance with applicable terms and regulatory requirements.
 
Coupons have no cash value and cannot be exchanged, transferred, or redeemed for cash.
 

Attachment

Merchant Category Codes (MCC): Please refer to the detailed MCC list applicable to each coupon for eligible and excluded transaction types.
 
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Categories MCC
Clothing commercial_footwear 5139
dry_cleaners 7216
family_clothing_stores 5651
laundries 7211
laundry_cleaning_services 7210
mens_and_boys_clothing_and_accessories_stores 5611
mens_womens_clothing_stores 5691
miscellaneous_apparel_and_accessory_shops 5699
sewing_needlework_fabric_and_piece_goods_stores 5949
shoe_repair_hat_cleaning 7251
shoe_stores 5661
tailors_alterations 5697
uniforms_commercial_clothing 5137
womens_ready_to_wear_stores 5621
childrens_and_infants_wear_stores 5641
clothing_rental 7296
   
Eating&Food bakeries 5462
candy_nut_and_confectionery_stores 5441
caterers 5811
dairy_products_stores 5451
eating_places_restaurants 5812
fast_food_restaurants 5814
freezer_and_locker_meat_provisioners 5422
miscellaneous_food_stores 5499
   
Living carpet_upholstery_cleaning 7217
concrete_work_services 1771
construction_materials 5039
drapery_window_covering_and_upholstery_stores 5714
floor_covering_stores 5713
heating_plumbing_a_c 1711
home_supply_warehouse_stores 5200
miscellaneous_home_furnishing_specialty_stores 5719
mobile_home_dealers 5271
plumbing_heating_equipment_and_supplies 5074
real_estate_agents_and_managers_rentals 6513
roofing_siding_sheet_metal 1761
   
Transport airlines_air_carriers 4511
airports_flying_fields 4582
auto_body_repair_shops 7531
auto_paint_shops 7535
auto_service_shops 7538
auto_and_home_supply_stores 5531
automated_fuel_dispensers 5542
automobile_associations 8675
automotive_parts_and_accessories_stores 5533
automotive_tire_stores 5532
bicycle_shops 5940
bus_lines 4131
car_rental_agencies 7512
car_washes 7542
car_and_truck_dealers_new_used 5511
car_and_truck_dealers_used_only 5521
commuter_transport_and_ferries 4111
electric_vehicle_charging 5552
hotels_motels_and_resorts 7011
luggage_and_leather_goods_stores 5948
miscellaneous_auto_dealers 5599
motor_freight_carriers_and_trucking 4214
motor_homes_dealers 5592
motor_vehicle_supplies_and_new_parts 5013
motorcycle_shops_and_dealers 5571
motorcycle_shops_dealers 5561
parking_lots_garages 7523
passenger_railways 4112
railroads 4011
recreational_vehicle_rentals 7519
snowmobile_dealers 5598
t_ui_travel_germany 4723
taxicabs_limousines 4121
tire_retreading_and_repair 7534
tolls_bridge_fees 4784
towing_services 7549
trailer_parks_campgrounds 7033
direct_marketing_travel 5962
tourist_attractions_and_exhibits 7991
travel_agencies_tour_operators 4722
truck_utility_trailer_rentals 7513
transportation_services 4789
boat_dealers 5551
cruise_lines 4411
boat_rentals_and_leases 4457
   
retail department_stores 5311
direct_marketing_catalog_merchant 5964
direct_marketing_combination_catalog_and_retail_merchant 5965
drinking_places 5813
drug_stores_and_pharmacies 5912
electric_razor_stores 5997
electronics_stores 5732
florists 5992
florists_supplies_nursery_stock_and_flowers 5193
furniture_repair_refinishing 7641
furniture_home_furnishings_and_equipment_stores_except_appliances 5712
gift_card_novelty_and_souvenir_shops 5947
grocery_stores_supermarkets 5411
hardware_stores 5251
hobby_toy_and_game_shops 5945
household_appliance_stores 5722
jewelry_stores_watches_clocks_and_silverware_stores 5944
marketplaces 5262
miscellaneous_general_merchandise 5399
miscellaneous_specialty_retail 5999
music_stores_musical_instruments_pianos_and_sheet_music 5733
non_fi_stored_value_card_purchase_load 6540
nurseries_lawn_and_garden_supply_stores 5261
office_and_commercial_furniture 5021
opticians_eyeglasses 8043
package_stores_beer_wine_and_liquor 5921
pet_shops_pet_food_and_supplies 5995
piece_goods_notions_and_other_dry_goods 5131
precious_stones_and_metals_watches_and_jewelry 5094
small_appliance_repair 7629
sporting_goods_stores 5941
sporting_recreation_camps 7032
sports_clubs_fields 7941
sports_and_riding_apparel_stores 5655
stationary_office_supplies_printing_and_writing_paper 5111
stationery_stores_office_and_school_supply_stores 5943
tent_and_awning_shops 5998
variety_stores 5331
watch_jewelry_repair 7631
wholesale_clubs 5300
womens_accessory_and_specialty_shops 5631
camera_and_photographic_supply_stores 5946
cosmetic_stores 5977
digital_goods_media 5815
digital_goods_large_volume 5818
duty_free_stores 5309
motion_picture_theaters 7832
used_merchandise_and_secondhand_stores 5931
video_amusement_game_supplies 7993
art_dealers_and_galleries 5971
artists_supply_and_craft_shops 5970
book_stores 5942
books_periodicals_and_newspapers 5192
cigar_stores_and_stands 5993
durable_goods 5099
discount_stores 5310
buying_shopping_services 7278
digital_goods_applications 5817
digital_goods_games 5816
antique_reproductions 5937
antique_shops 5932
billiard_pool_establishments 7932
fireplace_fireplace_screens_and_accessories_stores 5718
furriers_and_fur_shops 5681
glass_paint_and_wallpaper_stores 5231
glassware_crystal_stores 5950
nondurable_goods 5199
industrial_supplies 5085
paints_varnishes_and_supplies 5198
pawn_shops 5933
petroleum_and_petroleum_products 5172
photographic_photocopy_microfilm_equipment_and_supplies 5044
record_stores 5735
religious_goods_stores 5973
lumber_building_materials_stores 5211
masonry_stonework_and_plaster 1740
stamp_and_coin_stores 5972
swimming_pools_sales 5996 TUI
wig_and_toupee_stores 5698
typewriter_stores 5978
utilities 4900
news_dealers_and_newsstands 5994
miscellaneous_repair_shops 7699
   
Financial Financial Institutions – Manual Cash Disbursements 6010
Financial Institutions – Automated Cash Disbursements 6011
Financial Institutions – Merchandise and Services 6012
Financial Institutions – Not Elsewhere Classified 6013
Non-Financial Institutions – Stored Value Card Purchase/Load 6019
Quasi Cash – Member Financial Institution 6050
Quasi Cash – Non-Financial Institution 6051
Securities – Brokers/Dealers 6211
Security Brokers – Investment Advisors/Portfolio Managers 6212
Money Orders – Wire Transfer 4829
Remote Stored Value Load – Member Financial Institution 6529
Payment Transaction – Member Financial Institution 6532
Money Transfer – Member Financial Institution 6534
Money Transfer – Non-Financial Institution 6535
Money Transfer – Inbound 6536
Money Transfer – Outbound 6537
Money Transfer – Other 6538
Postal Services – Government Postal Savings 9402
bail_and_bond_payments 9223
betting_casino_gambling 7995
credit_reporting_agencies 7321
insurance_default 6399
insurance_underwriting_premiums 6300
special_trade_services 1799
   
Service accounting_bookkeeping_services 8931
advertising_services 7311
architectural_surveying_services 8911
ambulance_services 4119
carpentry_services 1750
child_care_services 8351
cleaning_and_maintenance 7349
consulting_public_relations 7392
counseling_services 7277
courier_services 4215
dating_escort_services 7273
emergency_services_gcas_visa_use_only 9702
exterminating_services 7342
funeral_services_crematories 7261
general_services 1520
information_retrieval_services 7375
landscaping_services 0780
professional_services 8999
miscellaneous_business_services 7399
miscellaneous_general_services 7299
legal_services_attorneys 8111
secretarial_support_services 7339
service_stations 5541
quick_copy_repro_and_blueprint 7338
public_warehousing_and_storage 4225
picture_video_production 7829
photo_developing 7395
photographic_studios 7221
specialty_cleaning 2842
marinas_service_and_supplies 4468
typesetting_plate_making_and_related_services 2791
miscellaneous_publishing_and_printing 2741
miscellaneous_recreation_services 7999
   
Entertainment amusement_parks_carnivals 7996
aquariums 7998
bands_orchestras 7929
barber_and_beauty_shops 7230
country_clubs 7997
dance_hall_studios_schools 7911
golf_courses_public 7992
bowling_alleys 7933
health_and_beauty_spas 7298
video_game_arcades 7994
video_tape_rental_stores 7841
theatrical_ticket_agencies 7922
timeshares 7012
   
miscellaneous agricultural_cooperative 0763
charitable_and_social_service_organizations_fundraising 8398
chemicals_and_allied_products 5169
detective_agencies 7393
door_to_door_sales 5963
employment_temp_agencies 7361
intra_company_purchases 9950
fuel_dealers_non_automotive 5983
religious_organizations 8661
membership_organizations 8699
metal_service_centers 5051
wrecking_and_salvage_yards 5935
testing_laboratories 8734
direct_marketing_inbound_telemarketing 5967
direct_marketing_insurance_services 5960
direct_marketing_other 5969
direct_marketing_outbound_telemarketing 5966
direct_marketing_subscription 5968
   
Education business_secretarial_schools 8244
civic_social_fraternal_associations 8641
colleges_universities 8220
correspondence_schools 8241
educational_services 8299
elementary_secondary_schools 8211
vocational_trade_schools 8249
   
Medical chiropodists_podiatrists 8049
chiropractors 8041
dentists_orthodontists 8021
doctors 8011
drugs_drug_proprietaries_and_druggist_sundries 5122
hearing_aids_sales_and_supplies 5975
hospitals 8062
massage_parlors 7297
medical_services 8099
medical_and_dental_labs 8071
medical_dental_ophthalmic_and_hospital_equipment_and_supplies 5047
nursing_personal_care 8050
optometrists_ophthalmologist 8042
orthopedic_goods_prosthetic_devices 5976
osteopaths 8031
veterinary_services 0742
   
Electrical equipment commercial_equipment 5046
commercial_photography_art_and_graphics 7333
computer_network_services 4816
computer_programming 7372
computer_repair 7379
computer_software_stores 5734
computers_peripherals_and_software 5045
equipment_rental 7394
electrical_parts_and_equipment 5065
electrical_services 1731
electronics_repair_shops 7622
cable_satellite_and_other_pay_television_and_radio 4899
hardware_equipment_and_supplies 5072
ac_refrigeration_repair 7623
telecommunication_equipment_and_telephone_sales 4812
telecommunication_services 4814
telegraph_services 4821
welding_repair 7692
   
Government court_costs 9211
fines_government_administrative_entities 9222
government_licensed_online_casions_online_gambling_us_region_only 7801
government_services 9399
government_licensed_horse_dog_racing_us_region_only 7802
government_owned_lotteries_non_us_region 9406
government_owned_lotteries_us_region_only 7800
political_organizations 8651
postal_services_government_only 9402
u_s_federal_government_agencies_or_departments 9405
tax_payments_government_agencies 9311
tax_preparation_services 7276
 
 

How does KuCard-AU Cashback Work?

What is the KuCard Cashback Program?

The KuCard Cashback Program is a promotional reward program that allows eligible users to receive cashback on qualifying purchases made with their KuCard.
 
Cashback is granted in accordance with the applicable program rules and does not constitute interest, yield, or a financial return.
KuCard and the Cashback Program are available exclusively to eligible users who are residents of Australia.
 

How much cashback can I earn?

The cashback rate depends on your VIP level and other eligibility criteria. Cashback rates may vary by tier and promotion.
 
For example, a VIP 0 user may receive cashback at a rate of up to 2%, if the asset conversion reaches more than 20k USDT.
 
Current rates, caps, and eligible categories are displayed in the KuCoin AU app or on the KuCoin AU website. Cashback rates are not guaranteed and may be adjusted or discontinued.
 
Tier
Assets (USDT)
Cashback Rate
 
Redemption Rate
Monthly Cap
for Cashback
VIP 0
0–10k
1%
BTC/ETH:1%
KCS: 1.7%
10 USDC
 
 
10–20k
1.5%
 
20 USDC
 
20k+
2%
 
30 USDC
VIP 1-4
 
3%
1.5%
60 USDC
VIP 5-7
 
4%
2%
90 USDC
VIP 8-10
 
6%
2.5%
135 USDC
VIP 11-12
 
8%
3%
200 USDC
 
Notes:
*The Redemption Rate is 1% for VIP 0 . For VIP 0 who hold KCS, the Redemption Rate will be 1.7%.
 

How do I enroll in the Cashback Program?

  • No separate enrolment is required.
  • Existing KuCard users are automatically enrolled.
  • New users are enrolled automatically once their KuCard is activated.
  • Participation is subject to eligibility and the KuCard Terms and Conditions.
 

How do I earn cashback?

You may earn cashback by making qualifying purchases with your KuCard.
 
Eligible transactions may include:
  • Retail purchases (e.g. groceries, dining, fuel)
  • Online shopping transactions
 
The following transactions are not eligible for cashback:
  • ATM withdrawals
  • Balance transfers
  • Cash advances
  • Banking or financial services
 
Other excluded merchant categories as defined in the Terms and Conditions.
Additional notes:
Transactions settled in USDC are not eligible for cashback. Cashback calculation and transaction recording are based on UTC time. Eligibility is determined after transaction settlement.
 
For full details, please refer to the applicable Cashback Terms and Conditions.
 

Cashback redemption and valuation

Cashback will be debited to USDC with an equivalent value, calculated over a 30-day period, subject to program rules.
 
The value of cashback is determined based on the market value of the selected crypto-asset (BTC, ETH) at the time of debiting.
 
Important note
Crypto-asset prices are volatile. The fiat-equivalent value of cashback may fluctuate.
 
Examples (illustrative only)
VIP 0 users earn cashback with a monthly equivalent value up to 30 USDC. The cashback is debited in BTC based on the applicable conversion rate at the time of debiting.
 

How and when is cashback debited?

Cashback earned from transactions within a calendar month is debited on the 15th day of the following month. Cashback is debited to your designated cashback account.
 
Transactions that are pending or unsettled are debited only after settlement. You can track your cashback status and history via the KuCoin app or online portal.
 

Important information

Cashback programs are promotional in nature and may be modified, suspended, or terminated at any time.
Cashback has no guaranteed value and cannot be redeemed for cash.
 
All cashback is subject to applicable limits, exclusions, and verification checks.
 
 

FAQ on KuCard-AU Cashback Program

Can I lose my cashback rewards?

Yes.
 
You may forfeit accrued or pending cashback rewards if:
  • Your KuCoin AU or KuCard account is closed or permanently deactivated; or
  • You do not meet, or breach, the applicable Cashback Program Terms and Conditions.
 
Cashback is a promotional benefit and not a guaranteed entitlement.
 

How can I track my cashback rewards?

You can track your cashback rewards via the KuCoin AU mobile app or the online portal. Your cashback balance is updated after eligible transactions are processed and settled. Pending transactions may appear separately and are debited only after settlement.
 
Please note that cashback is not always reflected in real time and may be subject to processing delays.
 

Can the cashback program terms change?

Yes.
 
KuCoin AU may amend, suspend, or terminate the Cashback Program and its terms at any time, subject to applicable laws.
 
Where required, users will be notified of material changes via email or in-app notifications. The most up-to-date and binding version of the terms is always available on the KuCoin AU website or app.
 

Can I combine the cashback program with other promotions?

In general, the Cashback Program may be combined with other promotional offers. However, certain promotions may:
 
  • Exclude cashback
  • Impose additional restrictions
 
Always refer to the specific terms of each promotion for details on combinability.
 

Refunds and Customer Support

What happens if I return an item purchased with KuCard?

If a transaction is refunded, any cashback associated with that transaction will be adjusted accordingly.
 
  • Refund before cashback settlement: The related cashback will be voided. In the case of a partial refund, cashback will be adjusted proportionally.
  • Refund after cashback settlement: The cashback amount will be deducted from your cashback balance in the subsequent cashback cycle.
 
Such adjustments will be reflected in your cashback history.
 

Who can I contact if I have questions or issues with my cashback?

For questions or issues related to cashback rewards, please contact KuCoin AU customer support via:
 
  • The “Have problems with this order?” section on the cashback detail page
  • Email or live chat through the KuCoin AU website or mobile app.
 

Important information

Cashback rewards have no guaranteed value and are not redeemable for cash.
All cashback is subject to eligibility checks, settlement status, caps, and exclusions.
KuCoin AU reserves the right to investigate and reverse cashback in cases of suspected abuse, error, or non-compliance with program rules.
 

How to Redeem My KuCard-AU Cashback?

How to redeem your KuCard cashback?

Eligible cashback rewards can be redeemed in accordance with the applicable Cashback Program Terms and Conditions. Redemption is subject to availability, settlement status, and verification.
 
Step 1 – Access the cashback page Log in to your KuCoin AU account and navigate to the KuCard Cashback page.
 
Step 2 – Select a redemption asset Choose your preferred supported crypto-asset for redemption (e.g. BTC), subject to availability.
 
Step 3 – Enter the redemption amount Specify the amount of cashback you wish to redeem and select Confirm.
 
Step 4 – Redemption completion Once confirmed and successfully processed, the redeemed amount will be debited to your designated account.
 

Important information

Cashback redemption is a reward conversion, not a cash withdrawal or investment service. The crypto-asset amount debited is determined based on the applicable conversion rate at the time of redemption.
 
Crypto-asset prices are volatile; the fiat-equivalent value of redeemed cashback may fluctuate. Redemption may be subject to minimum amounts, caps, fees, or processing times as set out in the Cashback Program Terms and Conditions.
 
 

How to Participate in KuCard-AU Referral Event?

What is the KuCard Referral Event?

The KuCard Referral Event is a promotional referral program that allows existing KuCard users to invite new users to apply for and use KuCard.
 
To qualify for rewards under this event:
 
  • The invited user must successfully register for KuCard, and
  • complete KuCard transactions with a total value of at least USDC 100, in accordance with the applicable rules.
The Referral Event is a promotional initiative and does not constitute an investment, financial return, or ongoing entitlement.
 

How can I share my referral code?

You may share your referral code using one of the following methods:
 
Firstly, open the KuCard homepage and scroll down to find the following button and click on it.
 
There are multiple methods to invite your friends:
 
  • Referral code copy The system will apply the referral code automatically where supported.
  • Share image Invitation materials may be shared on supported social media platforms.
  • Referral link Referral links generated for the KuCard Referral Event are distinct from links used in other promotional campaigns.
  • QR code Invited users may scan the QR code to access the KuCard application page.
 
Availability of sharing methods may vary by region and platform.

How to complete registration for the invitee?

The invitee clicks the referral link: The invitee needs to create the KuCoin-AU account first and then sign-up, enter the referral code when he applies for KuCard.
 
If the invitee has the KuCoin-AU account, then he needs to sign-up first, enter the referral code when he applies for KuCard.
 
 

How many users can I invite?

Regular users may invite up to 1,000 users.
 
Rewards are limited to the first 100 invited users who complete qualifying KuCard transactions. Invitation limits and reward eligibility are subject to change in accordance with the event rules.
 

Which transaction types are not eligible?

Transactions associated with the following Merchant Category Codes (MCCs) are not eligible for referral rewards:
 
  • MCC 5816
  • MCC 5968
  • MCC 6012
  • MCC 6211
  • MCC 6051
  • MCC 6300
  • MCC 7995
  • MCC 4829
  • MCC 6540
 
These exclusions generally relate to financial services, cash-equivalent transactions, or other restricted categories.

When are referral rewards distributed?

After the invitee gets the KuCard and completes KuCard transactions with a total value of at least USDC 100, in accordance with the applicable rules, the invitee and the inviter will get the rewards automatically.
 

What happens if an invited user requests a refund?

If an invited user requests a refund for a qualifying transaction:
 
  • All related referral rewards for both the inviter and invitee may be revoked.
  • Revoked rewards are not reissued.
  • If rewards have already been debited and subsequently revoked, KuCoin AU may adjust the user’s reward balance accordingly.
 
Any such adjustment will be handled in accordance with the applicable Terms of Use and account balance rules.

What happens in case of fraudulent or abusive behaviour?

If KuCoin detects abusive, fraudulent, or malicious behaviour, including but not limited to:
 
  • bulk or automated registrations
  • fake or self-referrals
  • manipulation of transactions
 
KuCoin AU reserves the right to:
 
  • immediately disqualify the participant
  • revoke any rewards granted
  • take additional measures in accordance with applicable terms and regulations

What terms apply to this event?

Participation in the KuCard Referral Event is subject to:
 
  • The KuCard Terms of Use
  • any additional campaign-specific rules communicated by KuCoin AU.
 
KuCoin AU reserves the right to modify, suspend, or terminate the Referral Event at any time, in accordance with applicable laws and regulations.
 
For further assistance, please contact KuCoin AU customer support.
 
 

What are the benefits of Plaza Premium Lounge that KuCard users can enjoy?

Validity of the Offer

This promotional offer is valid only for bookings made via plazapremiumlounge.com during the applicable promotion or booking period. The offer applies to lounge access bookings from 22 September 2025 onwards, subject to availability.
 
The applicable discount will be automatically applied at the time of booking. There is no limit to the number of bookings per user.
 
If a booking is subsequently modified, the discount may no longer apply. This offer cannot be combined with any other discounts, promotional codes, vouchers, or offers.
 

Smart Traveller Programme

Smart Traveller members must log in to their Plaza Premium Lounge account before booking in order to view and access the discounted rate.
 
Eligible members may receive a discount of up to 20%, subject to availability. Discounted member rates are limited and offered on a first-come, first-served basis.
 

Availability

All reservations are subject to availability. Lounge access is provided on a first-come, first-served basis.
Advance reservations do not guarantee access if operational or capacity constraints apply.
 

Payment and Booking Confirmation

Full payment must be completed at the time of booking in order to benefit from the discount.
 
A booking is considered confirmed only once full payment has been successfully received by Plaza Premium Lounge. A booking confirmation email will be sent to the email address provided during the booking process.
 
It is the customer’s responsibility to ensure that a valid and accessible email address is provided.
 

Booking Modification and Cancellation

Bookings may be modified up to 6 hours before the scheduled lounge admission time.
 
A EUR 10 fee per person will apply to any permitted modification. No refunds will be granted for cancellations made within 6 hours prior to lounge admission.
 
Refunds and changes outside these conditions are subject to Plaza Premium Lounge’s policies.
 

Personal Data

Plaza Premium Lounge processes personal data in accordance with applicable data protection laws.
 
For further details on how personal data is collected and used, please refer to the Plaza Premium Lounge Privacy Policy.
 

Enquiries

For questions or assistance related to bookings or lounge access, please contact the Plaza Premium Lounge local reservation team.

Changes, Suspension, or Termination of the Promotion

Plaza Premium Lounge reserves the right to suspend, modify, or terminate this promotional offer and to amend these Terms and Conditions at any time, where permitted by applicable law.
 
Any changes will apply from the time they are published.
 

Final Provisions

In the event of a dispute, Plaza Premium Lounge’s decision shall be final, subject to any mandatory consumer protection rights under applicable law.
 
In case of any inconsistency between the English version and any translated version of these Terms and Conditions, the English version shall prevail.
 

Important Notice

Plaza Premium Lounge is an independent third-party service provider. KuCoin / KuCard does not operate airport lounges and does not assume responsibility for lounge services provided by Plaza Premium Lounge.
 
We hope this article has been helpful. If you have any other questions, please reach out to our 24/7 customer support via online chat or submit a ticket.