How to Make a Withdrawal And How to Transfer Between Internal Accounts on KuCoin?
What is withdrawal: Withdrawal, which means transfer tokens from KuCoin to other platforms, as the sending side--this transaction is a withdrawal from KuCoin while it is a deposit for the receiving platform. For example, you can withdraw BTC from KuCoin to other BTC wallets on other platforms, but you can't transfer money to other platforms from KuCoin directly.
Holding account: We now support withdrawing funds from Funding/Trading account directly Click here to know each account's function), so please make sure to hold your funds in the Funding/Trading account, you need to transfer funds to the Funding Account via transfer function if you're currently holding funds in other KuCoin accounts. You can click here to enter the KuCoin withdrawal page.
Get your account settings prepared: To make a withdrawal, you need to enable "Phone Number+Trading Password" or "Email+Google 2fa+Trading Password", all can be set/reset from the account security settings page.
Part 1. How to make a Withdrawal on KuCoin?
Part 2. How to transfer between internal accounts on KuCoin?
Part 1. How to make a Withdrawal on KuCoin?
On KuCoin Website
Step 1: Log into your KuCoin account and mouse over the wallet icon. Click [Assets].
Step 2: Click [Withdraw].
Step 3: Select the cryptocurrency you want to withdraw, for example, USDT. Paste the address and the system will automatically match the corresponding network. Please double-check whether the selected network matches the network of the platform you’re withdrawing funds to. If you select the wrong network, your funds might be lost and cannot be recovered.
Step 4: Hover or click on the [Available Balance], you can pick which wallet account to use for withdrawal. Enter the withdrawal amount and you’ll see the network fee and the final amount you can receive.
Step 5: Check the withdrawal details carefully before clicking [Submit].
Important note: If you enter the wrong information or select the wrong network, your assets might be lost and cannot be recovered. Please make sure the information is correct before confirming the transaction.
Step 6: Verify the transaction with the security settings required by the system. After confirming the withdrawal request, please wait patiently for the transfer to be processed.
On KuCoin APP
Step 1: Log in to your KuCoin app and go to [Assets] >>>[Overview]>>>[Send]
Step 2: Choose [Withdrawal Crypto]
Step 3: Choose the cryptocurrency you want to withdraw, for example, USDT. Then go to the next page.
Step 4: Paste the address you want to withdraw to and select the network. Enter the withdrawal amount and you’ll see the network fee and the final amount you can receive.
Important note: Please choose the network carefully and make sure it matches the network of the platform you’re withdrawing funds to. If you select the wrong network, your funds might be lost and cannot be recovered.
Step 5: You can choose which account balance to utilize for the withdrawal. Tap [Available] and select the account type, then tap [Confirm].
Step 5: Tap [Withdraw] to proceed and you’ll be prompted to confirm the transaction again. Please check carefully before tapping [Confirm].
Important note: If you enter the wrong information or select the wrong network, your assets might be lost and cannot be recovered. Please make sure the information is correct before confirming the transaction.
Step 6: Verify the transaction with the security settings required by the system. After confirming the withdrawal request, please wait patiently for the transfer to be processed.
* Kind reminder:
1. For tokens such as USDT that support different public chains, the system will identify the public chain automatically according to the address input.
2. If the address shows that "Contain invalid or sensitive information" or is incorrect, please double-check the withdrawal address or contact online support for further check. For some tokens, we just support transferring them via a specific mainnet chain instead of ERC20 or BEP20 chain, such as DOCK, XMR, etc. Please do not transfer tokens via unsupported chains or addresses.
3. You can check the mini withdrawal amount as well as the withdrawal fee on the withdrawal page.
* If you meet problems in verifying the trading password, email code, or Google 2FA/SMS code, please refer to the following links for further help:
Notes for Withdrawals
1. We will process your withdrawal within 30 minutes. To enhance the security of your assets, if your withdrawal amount is larger than a certain amount, we have to manually process your request. It depends on the blockchain when the assets will finally be transferred to your receiving wallet.
2. Please double-check your withdrawal address and token type. If the withdrawal succeeds at KuCoin, it is no longer able to be canceled.
3. Different tokens charge different withdrawal fees. You can check the fee amount on the withdrawal page by searching that token after logging in.
How to Add Usual Address?
We provide the service of adding usual addresses for users. Users can add usual address via Clicking Address Book>>> tapping [Add address] >>> inserting the security settings required by the system.
Website Version
App Version
How to View Withdrawal Records?
Log in to your KuCoin account, click assets icon and find the history button, you will see your deposit and withdrawal records and also you can download the records here.
Part 2. How to transfer between internal accounts on KuCoin?
KuCoin supports internal transfers. Customers can transfer tokens of the same type directly from account A to account B of KuCoin. The operation process is as follows:
1. Log in to www.kucoin.com, find the withdrawal page. Select the token you want to transfer, you can directly enter the Email/Mobile Phone/UID of another KuCoin account and then make the internal transfer with no fee.
2. Or you can choose the token first and then fill in the receiving address directly. The system will automatically identify whether the address belongs to KuCoin or not, if it is a KuCoin address, the system will mark "Internal transfer" by default and make the internal transfer after your confirmation If you want to transfer by the way which can be on the blockchain, then just cancel the "Internal transfer" option directly.
