Buy Crypto

How to Buy Crypto Using Instant Bank Transfer?

Last updated: 12/17/2025

 

1. What Is Buying Crypto With Instant Bank Transfer?

Buying crypto with Instant Bank Transfer is a payment method provided by KuCoin. KuCoin has integrated deposit and fiat-balance purchasing functionalities into this flow, allowing users to securely and conveniently complete their crypto purchases through Instant Bank Transfer.

  

2. Fees and Limits

Note: Actual fees are subject to the information displayed on the page.

  • Order Fee: 0.5% (minimum 0.5 EUR)
  • Order Limits: 2 – 5,000 EUR

 

3. How to Buy Crypto Using Instant Bank Transfer?

Follow the steps below to buy crypto with Instant Bank Transfer: 

Step 1: Click “Buy Crypto” at the top of the KuCoin homepage, or click “Deposit” and then select “Buy Crypto” to enter the crypto purchase page.

Step 2: Select EUR, then click “Payment Method” and choose Instant Bank Transfer.

Step 3: Click “Preview Order”, review the exchange rate fluctuation notice, and confirm your order.

Step 4: Click “Confirm” to be redirected to the Instant Bank Transfer transfer page.
Select your bank and complete the account authorization to proceed with the transfer. Please note that this authorization is one-time per transaction — each transfer requires your approval.

Step 5: Wait for funds to arrive
After completing the payment, please wait patiently. Once KuCoin receives the funds, the transaction will be processed immediately. We recommend using a bank and account that support SEPA Instant Transfer. During this time, the status of your deposit order will show as “Processing”.

 

 

4. Frequently Asked Questions (FAQ)

4.1 What is exchange rate fluctuation, and what happens if it exceeds the limit?
Exchange rate fluctuation refers to the difference between the cryptocurrency price quoted when you place an order and the rate when the Instant Bank Transfer is actually received. SEPA transfers may take up to 2 business days to arrive, during which cryptocurrency prices may change. If the fluctuation exceeds 0.5%, the crypto purchase will be canceled, and the EUR you transferred will be credited to your fiat balance. You can then use your EUR balance to purchase cryptocurrency. Therefore, we strongly recommend using a bank and account that support SEPA Instant Transfer.

Note: The fluctuation threshold may be adjusted based on actual conditions. Please refer to the final effective threshold displayed in the system.

4.2 Why is my crypto purchase order via Instant Bank Transfer still “Processing”?
An order showing as “Processing” usually means we have not yet received the funds. If you used a SEPA Credit Transfer, it is expected to arrive within 2 business days, depending on your bank’s processing time. If you have completed the payment and have not received a refund after 2 business days, please first contact your bank to confirm whether the funds were successfully sent, and then reach out to our customer support for assistance.

4.3 Why was my transaction rejected and refunded?
If your transfer request is rejected, we recommend trying the deposit again or using a different bank account. Please ensure that:

  • The transaction is initiated from a bank account verified in your name.

  • You are aware of and comply with your bank’s transaction limits.

4.4 Explanation of order statuses when using Instant Bank Transfer to purchase cryptocurrency

  • Fully Successful: We have received your funds via Instant Bank Transfer and successfully completed the cryptocurrency purchase.

  • Deposit Successful but Crypto Purchase Failed: We have received your funds via Instant Bank Transfer, but the cryptocurrency purchase was not completed due to reasons such as the price fluctuation exceeding the threshold. The EUR you transferred will be credited to your Funding Account, and you can manually use your EUR balance to purchase cryptocurrency.

  • Completely Failed: We did not receive your funds via Instant Bank Transfer, and no cryptocurrency purchase was completed.

4.5 How are fees charged if my order status is “Deposit Successful but Crypto Purchase Failed”?
If your order status is “Deposit Successful but Crypto Purchase Failed”, only the SEPA Open Banking deposit fee will be applied. The remaining fiat amount, after deducting the fee, will be credited to your Funding Account.