General FAQs

Token Delisting Guidelines

Last updated: 09/30/2026 13:01:00
KuCoin periodically reviews the tokens and trading pairs available on its platform. Where a token or trading pair no longer meets our standards, we may remove it to protect users and the platform. These guidelines apply to tokens delisted from the KuCoin Platform.
 
 

1. When may KuCoin delist a token or trading pair?

 

KuCoin may consider delisting where, among other circumstances:
 
  1. The project requests delisting;
  2. The token or trading pair has persistently low liquidity or trading activity;
  3. The project has security or technical issues;
  4. The project has ceased, or is likely to cease, operations or development;
  5. The project team has disbanded or may be unable to continue operating the project;
  6. The project is insolvent or subject to bankruptcy, liquidation or similar proceedings;
  7. The project or its personnel are suspected of fraud, market misconduct or violations of applicable law;
  8. The project fails to disclose material changes or provide information requested by KuCoin; or
  9. KuCoin identifies other legal, compliance, technical or market risks affecting users or the platform.
 
Delisting a trading pair does not necessarily mean that the relevant token will be removed from all KuCoin services. The scope of each delisting will be stated in the relevant announcement.
 

2. What happens when a token is delisted?

Announcement. KuCoin will publish a delisting announcement stating the affected token or trading pair and the scheduled times for closing the relevant trading, deposit and withdrawal services. These arrangements may be adjusted where necessary, including for legal, security or technical reasons.
 
Trading and deposits. KuCoin will close the affected trading and deposit services as stated in the announcement. Users should cancel any affected open orders and review their holdings before the relevant deadlines.
 
Withdrawals. Users may withdraw a delisted token while its withdrawal service remains available. The withdrawal deadline will be stated in the relevant announcement. Withdrawals may be suspended earlier if they cannot be safely or lawfully processed, including where the relevant network or project ceases to support transfers.
 
Treatment of Remaining Balances After Withdrawal Closure. Where a delisted token remains in a user's account after its withdrawal service closes, KuCoin may convert it into stablecoins on behalf of users. Such conversion is not guaranteed, and market conditions may cause the value of a delisted token to fall sharply or become worthless. To the extent permitted by applicable law, KuCoin shall not be liable for any losses in connection with such conversion or any other action it takes in accordance with this Guideline. Users are strongly encouraged to withdraw delisted tokens before the applicable withdrawal deadline.
 
Users can check the relevant delisting announcement and delisting information page for the status and deadlines of affected tokens. If you have questions about remaining balance, please contact Customer Support.