KuCoin Platform 2.0 Upgrade Complete

Dear KuCoin Users,

We are pleased to announce the completion of our Platform 2.0 upgrade. The upgrade was a technically advanced process andwe sincerely apologize for the services suspended at the start. We are very grateful for your patience and are pleased to share that we have now fully launched the new platform.

Since the 2.0 upgrade process lasted around 14 hours, to avoid the impact of market fluctuations, trading services will open at 11:30 PM (UTC+8) today. Deposit is now open and withdrawal will resume at 09:00 AM, Feb 19, 2019 (UTC+8).

We are excited about what the end result means for our users:

Advanced Brand New API

KuCoin's APIs are designed to offer an easy and efficient way to develop a secure and programmatic trading strategy. LEVEL 2 and LEVEL 3 data have also been added.

Various Order Types

KuCoin now offers users a suite of order types to give traders the tools they need for every scenario. This includes Limit, Stop, Market, Post Only and Iceberg etc.

Reliable Security Solutions

Multiple security mechanisms to protect users’ information and funds are our first priority. With the update, KuCoin now supports SMS authentication, a device trust system and protective walls to reinforce user information and assets.

More Attractive Fee Program

KuCoin will now be launching a new Tiered Trading Fee Discount Program, developing separate trading fees for Takers and Makers, creating high liquidity, and effectively reducing trading fees, all while improving transaction efficiency.

More Convenient Self-service Management Features

Platform 2.0 has added support for internal transfers, self-service unbinding, self-service freezing/unfreezing of accounts, and other user self-service functionality to greatly improve service efficiency.

Efficient Notification Module

The KuCoin Websocket feed, together with newly added App and SMS push notifications, will let you easily gain access to real-time market data.

Improved User Experience and Feature Optimizations:

• The simplification of the KYC verification process helps you to quickly submit a KYC verification application.
• Price warnings and internal notices to keep you updated on market trends.
• The construction of savings accounts and trading accounts will better ensure the security of users’ assets.
• The KuCoin referral rewards program has also been upgraded to distribute KCS.
• A more intuitive user interface helps you better plan your trading behavior.
• A more powerful trading matchmaking engine lets you easily apply your trading strategies.

We want to celebrate this special moment with you! You can enjoy zero trading fees for all trading pairs, expiring at 23:59:59 Feb 21, 2019 (UTC+8).

If you have any questions or concerns related to our new platform, please feel free to contact us:
Support: https://support.kucoin.com/hc/en-us

Telegram: https://t.me/KuCoin_API

Email: api@kucoin.com

We thank you again for your patience and understanding throughout this process. We hope you enjoy your new and improved trading experience.

Kind regards,

The KuCoin Team