Important Notice to Users in Australia – KuCoin Futures
05/21/2024, 14:00:00
Dear KuCoin Users,
In order to comply with the requirements of Australian laws and regulations, as well as instructions from the local regulator, KuCoin will begin to cease all KuCoin Futures products including Futures Trading Bot (collectively referred to as “the affected Products”) starting at 18:00 on July 21, 2024 (UTC+10) for all Australian users:
1. The cessation schedule is as follows:
(a) At 18:00 on June 10, 2024 (UTC+10), we will stop accepting new orders for the affected Products. Settlements of the existing orders will not be affected. You may still close positions opened before 18:00 on June 10, 2024 (UTC+10), and transfer the assets to your other account, such as trading or funding account.
(b) At 18:00 on July 21, 2024 (UTC+10), we will restrict access by Australian users to the affected Products from our platform. This includes the forceful closure of all open positions and active orders of the affected Products initiated before 18:00 on June 10, 2024 (UTC+10). The remaining assets of affected Products will then be transferred to your corresponding account.
(c) As such, users from Australia are urged to close out existing positions in the affected Products before18:00 on July 21, 2024 (UTC+10). Other products on KuCoin will not be affected.
2. This cessation of the affected Products will affect Australian users accessing such affected Products on KuCoin from Australian IP addresses and have completed KuCoin KYC verification with Australian Identity Documents.
3. If you are from a region where our services are available, please access our platform from a supported location and request to complete KYC verification using acceptable non-Australian documents. Failure to do so will result in restrictions of the affected Products for your account. Failure to update KYC information by June 10, 2024 will result in the restrictions detailed in paragraph 1(a) of this Notice, and further failure to update KYC information by July 21, 2024 will lead to the consequences detailed in paragraphs 1(b) and 1(c) of this Notice.
4. We are working on approaches to our operations in Australia and will notify you once our services become available for users in Australia.
5. Please also be cautious of suspicious links and any asset transfers that are not properly verified. Trust official communication channels only. If you need further help, please contact our Help Center.
Thank you for your cooperation.
The KuCoin Team
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