Notice on Temporary Maintenance of PIX Deposit Service in BRL

We would like to inform you that, due to a system upgrade by our payment service providers, scheduled maintenance will be performed on the PIX deposit service in BRL.

Maintenance Period:

• Start Time: 11 Jul 2026, 02:00 (BRT)
• End Time: To be announced in a separate service restoration notice.

This upgrade is part of our ongoing efforts to enhance service stability, performance, and overall user experience.

During the maintenance period, PIX deposits in BRL may be temporarily unavailable or fail to process successfully. If you encounter any issues, please retry your deposit after the service has been restored.

PIX withdrawals in BRL and BRL balance trading services will remain available and will not be affected during the maintenance period.

Please rest assured that all your assets remain completely safe on KuCoin. We are closely monitoring the maintenance progress and will provide further updates as they become available.

We sincerely apologize for any inconvenience caused and greatly appreciate your understanding and continued support.

Thank you for choosing KuCoin!