KuCoin Wallet System Security Upgrade Notice

To further strengthen our platform’s security defenses and wallet management framework, KuCoin will begin optimizing and upgrading its wallet address management architecture starting from November 4, 2025, at 00:00 (UTC+0).
This upgrade is designed to enhance the structure of wallet address management, improve asset security and operational efficiency, and build a more reliable and resilient asset protection system for all users. The upgrade will be carried out gradually over 1–2 months, ensuring a smooth, secure, and fully controlled process with no impact on user assets.

Key Highlights：

  • Optimization of wallet address structure and management logic to further strengthen asset security safeguards;
  • Enhancement of address management and asset allocation mechanisms to improve overall system reliability;
  • Executed and monitored in real time by KuCoin’s official technical team, ensuring the migration process remains secure, stable, and efficient.

During the Upgrade：

  • All user assets and account balances will remain secure and unaffected;
  • Deposit and withdrawal services will continue to operate normally;
  • No action is required from users.
This upgrade marks another important step in KuCoin’s ongoing efforts to reinforce its security and trust framework, demonstrating our long-term commitment to “building trust through security and advancing through technology.”
We sincerely thank you for your continued trust and support. KuCoin remains dedicated to enhancing its core infrastructure to provide a safer, more efficient, and more reliable digital asset experience for users worldwide.
 
The KuCoin Team