KuCoin Launches the Technical Support Channel to Help Users Find Solutions

KuCoin Launches the Technical Support Channel to Help Users Find Solutions

01/04/2022, 09:05:32

Dear KuCoin Users,

To provide a new and better trading experience for users, KuCoin has now opened an online technical support channel, and users can join our KuCoin API communication group to solve your various doubts. This move will solve various problems that users encounter in the process of using KuCoin products faster and more effectively.

KuCoin engineers will reply in the first time and assist users to find the optimal solution to improve the user experience. The KuCoin technical support channel is also open to related technical cooperation. For more questions, you can consult our technical engineers by sending emails to : newapi@kucoin.plus.

Technical Support Range:

  • An exception occurred while using the API
  • Network connection failure while using KuCoin products
  • API access encountered an error
  • Product bugs and security issues
  • Technical cooperation
  • API optimization recommendations

KuCoin Technical Support Channel: newapi@kucoin.plus

KuCoin API Support Group: https://t.me/KuCoin_API

KuCoin API Notification Channel: https://t.me/KuCoin_API_Notify
KuCoin API Chinese Channel: https://t.me/KuCoin_API_CN

KuCoin API Documentation: https://docs.kucoin.com/

Thanks for your support!

The KuCoin Team

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