KuCoin Futures Has Completed the Upgrade of ZEC PERP/USDT Contract - 0513
05/13/2021, 10:40:58
Dear KuCoin Futures Users,
The upgrade of ZEC PERP/USDT contract will be completed at 02:45 on May 13, 2021 (UTC). Contract tradings will be all restored.
We apologize for any inconvenience caused. As ‘People’s Exchange’, we always put our users first. Affected users can contact the online support or email support@kucoin.com with the following information:
1. Your KuCoin UID
2. Time period of affected futures trade
3. The related order/position in trading history
We will review the requests processed in the sequence and provide the solutions as soon as possible. In order to accurately verify each request with our system records, response times may be longer than usual due to our recent high volume of inquiries.
Thanks for your support!
The KuCoin Futures Team
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