Double the Action: Apply for KuCard or Transact to Refund Fees!

Dear KuCoin Users,

 

We are committed to providing you with the best possible service and to continuously improve our platform. To support these efforts, we will be implementing an inactive fee of 3 EUR starting from 31st December 2024. This fee is designed to encourage active engagement with our services, ensuring that we can maintain and enhance the quality of our offerings for everyone.

 

What constitutes 'inactive' status? Users who have not transacted within 90 days will be considered inactive.

 

However, there are ways to avoid this fee:

1. Apply for a Physical Card: By applying for a physical card before 31st January 2025, you can have the inactive fee refunded.
2. Transact with KuCard: If you make transactions totaling 100 EUR within 1 month of being charged inactive fees, the inactive fee will be refunded. This is a great opportunity to take advantage of our services and enjoy the benefits they offer.

*Note: Refunds of inactive fee will be processed by 28 February 2025.

 

We encourage you to take these steps to avoid any additional charges and continue enjoying the full range of our services. Thank you for your understanding and continued support.

Best regards,

The KuCoin team