Dear KuCoin Users,
We are sorry to inform you that BRL Fiat Balance transactions will be temporarily suspended due to a necessary upgrade of the service provider's system. The ability to buy cryptocurrencies with BRL Balance and sell cryptocurrencies as BRL Balance will be affected during this maintenance period. This service will be restored shortly. We apologise for any inconvenience this maintenance may have caused you.
Please note that other payment methods on KuCoin are not affected. Users can still use Bank Transfer (PIX/TED) to perform BRL top-ups or withdrawals.
We would like to emphasise that all your funds are safe on KuCoin and we remain committed to providing you with the best service.
Thank you very much for your understanding and support!
The KuCoin Team