Selling Crypto via P2P Trading (App)

Before you proceed, check if you’ve added a payment method. For help with configuring your settings, check out: Payment Settings.

1. First, log in to your KuCoin app.

Select Trade → Fiat. This should bring you to the Fast Trade page.

Alternatively, you may also select P2P or Buy Crypto from the homepage. If entering through Buy Crypto, make sure to tap the Sell tab to proceed with selling your crypto.

2. To sell, you can either use the Fast Trade function, or switch to P2P to trade with other users on KuCoin.

P2P Market
Select Sell and look for the cryptocurrency you wish to sell. Here, you’ll see the current available offers on the market. Tap Sell next to an offer.

You’ll see the seller’s payment details and their terms (if any). Enter the amount of cryptocurrency you wish to sell, or the amount in fiat that you wish receive. Sell Now to confirm the order.

Fast Trade
If you choose to use Fast Trade instead, the steps are pretty similar. First, select Sell and look for the cryptocurrency you wish to sell. Enter the amount of cryptocurrency you wish to sell, or tap the icon and enter the amount in fiat that you wish receive. Then, select a P2P payment method of your choice. Sell USDT to confirm the order.

3. Once done, your sell order is created. All you have to do now is wait for the buyer to make their payment with your selected payment method. The Chat function lets you contact the buyer directly for any issues.

4. Once the buyer completes the payment, you’ll receive a notification.

Always check that you’ve actually received their payment in your bank account or wallet before releasing your crypto over to someone. If payment isn’t in yet, do not send over your funds!

Once you’ve confirmed receipt of payment, select Confirm to release the funds over to their account.

5. If you’ve a trading password set, you’ll be prompted to key it in here at this step.

And you’re done!

Important:
• If you have any issues during the transaction, the Chat function lets you reach out to the buyer directly.
• If you still require additional support, tap Need help? to reach out to our customer support agents.

• Please note that a maximum of two open orders can be placed at any given time.
• Complete or cancel existing orders before placing new ones.

 

Q：why do I need to upload a proof-of-payment before marking an order as paid?

A: Due to issues in our European market where users frequently mark orders as paid without actually making the payment, we require you to upload a proof of your payment before you can mark an order as paid. This helps prevent inconvenience for both buyers and sellers. You can upload 1-2 images proving that you have indeed made the payment for the order. Please ensure that the proof-of-payment you’ve sent is valid, otherwise, the platform reserves the right to cancel your order.

Note: Currently, the requirement to upload  proof-of-payment only applies to the EUR market. Other markets are not affected at the moment.