
SALESFORCE SIGNS DEFINITIVE AGREEMENT TO ACQUIRE LISTEN LABS IN ESTIMATED $2 BILLION TRANSACTION • Salesforce signed a definitive agreement to acquire AI customer research startup Listen Labs. • Financial media estimates the acquisition consideration at approximately $2 billion. • Listen Labs develops autonomous agents that synthesize and extract qualitative customer insights. • The transaction will integrate research intelligence directly into the Salesforce Agentforce suite. • The deal is scheduled to close in the fourth quarter of Salesforce fiscal year 2027.