
I believe digital capital management is especially crucial for the retail industry. By integrating AI, we can expect: - Improved operational efficiency - Addressing labor shortages - Accurate demand and sales forecasting - Enhanced marketing strategies - Superior customer experiences However, simply adopting AI tools will not transform your business. The key is to view AI not merely as a “convenient tool,” but as a form of “capital” that generates enterprise value. By accumulating AI and data, and fundamentally reimagining business processes, you can drive gains in productivity, profitability, and customer value. This is what we call “digital capital management.” Given the growing severity of labor shortages in retail, transitioning to an AI-driven business model is not just beneficial—it’s essential.
