Help just got a lot more useful on XRPresso. We shipped an in-app Help assistant and a full Support ticket system — so you can get unstuck without leaving the marketplace, dumping information into random DMs and operating more securly. Ask the in-app chat coach where you are: marketplace, wallet, NFTs, escrow, notifications. It points you to real next steps and real in-app paths — how to connect safely, why Xaman keeps keys off the site, what Escrow Protected actually means, where to go when something looks stuck after signing. Need a human? Open Support from your dashboard. Same place whether you’re browsing, selling, or dealing with a restriction — your ticket stays in-product, tied to your wallet identity, not a scavenger hunt across the internet. Why it matters on a non-custodial XRPL marketplace: trust is the product. Fast settlement and on-chain escrow only feel safe when help is clear, close, and never asks for your seed. Staff will never need your keys. The assistant is built the same way — coach you into the right flow, never invent a wallet to send funds to. List. Sell. Ship. Sip. — and when you’re stuck, get help without leaving our marketplace.