How to Contact KuCoin EU Support
At KuCoin EU, customer support is 24/7 as we’re committed to bringing the best trading experience to you. Whether you have a query or need help with trading, we're here to assist every step of the way. Here’s how you can quickly reach out to us.
Contents
1. Submitting a Ticket
2. Accessing Online Live Chat
3. Verifying Official Media
1. Submitting a Ticket
Web:
Go to www.kucoin.com/en-eu, scroll down to the bottom, and select Submit a Ticket. 
You may choose an issue type which best describe your inquiry for our customer support team to better assist you.
App:
After logging in to your KuCoin EU account, click on your profile icon on the top left corner.
Scroll to the bottom and click on 'Support'.
Click on 'Submit a Ticket' and choose the issue type that best describe your situation.
2. Accessing Online Live Chat
Great news! We've recently upgraded our Help Center. You’ll be able to enjoy faster responses and self-help with our online live chat here.
Web:
Go to www.kucoin.com/en-eu, scroll to the bottom and select Help Center. From there, select Contact Us or Online Support.
App:
After logging in to your KuCoin EU account, click on your profile icon on the top left corner.
Scroll to the bottom and click on 'Support'.
Click on 'Online Support' to reach our live customer support.
We hope this article has been helpful. If you have any other questions, please reach out to our 24/7 customer support via online chat or submit a ticket.