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User Privacy Acknowledgment and Consent

By clicking the “Continue” button, I hereby agree and express my voluntary, unequivocal and informed consent that personally identifiable information (PII) and the biometric information will be collected and processed for the purposes as specified in this Consent of the organisation for which I pass the identity verification process, and  I wish to establish a business relationship (hereinafter - Company) that uses Sumsub Group of Companies, (hereinafter - the “Service Provider” or “Sumsub”) through which the Company collects and processes my PII and the biometric information. Please refer to the Privacy Notice for details about the identity and contact details of Sumsub.

 

1. My name and other means of identification for the purposes of obtaining this consent shall be established in the course of the processing of my PII carried out in accordance with this consent. My biometric information, the processing of which I hereby agree and express my voluntary, unequivocal and informed consent, includes facial features or facial scans.

 

2. The following types of PII are subject to processing

 

    The consent for the processing expressed hereby includes the following PII:

 

·  general personal data: full name, sex, personal identification code or number, date of birth, legal capacity, nationality and citizenship, location (street, city, country, postcode);

 

·  facial image data; photos of a face (including selfie images) and photo or scan of a face on the identification document, videos, and sound recordings;

 

·   biometrical data: facial scan(s); 

 

·  identity document data: document type, issuing country, number, expiry date, MRZ, information embedded into document barcodes (may vary depending on the document), security features;

 

·  banking details: cardholder name, expiry date, first 6 and last 4 digits of the card number, data extracted from documents provided as proof of source of funds/wealth;

 

·   contact details: address, e-mail address, phone number, IP address;

 

·  technical data: information regarding the date, time and activity in the Services; IP address and domain name; software and hardware attributes (camera name and type); general geographic location (e.g., city, country) from Data Subject’s device;

 

·   unique identifier (Applicant ID) created only for the association Data Subject and its PITT inside the Informational System;

 

·   relevant publicly available data: information regarding a person being a Politically Exposed Person (PEP) or included in sanctions lists;

 

personal information that the Data Processor has received from the Controller, such as contact details.

Some of these PII types may not be processed depending on the Company's requirements.

 

I hereby acknowledge and agree that facial images of myself are processed to confirm the liveliness of my face and/or to confirm that a given identity document is presented by me, its legitimate owner.

 

3. I hereby acknowledge and agree that processing shall be done for the purposes of the Company and may include matters of compliance with applicable AML/CFT, anti-fraud laws and regulations, age restrictions acts and/or other laws and regulations and/or the Company customer due diligence procedures in accordance with the laws governing the intended business relationship.

 

The processing will also be carried out for other compatible purposes of the Service Provider acting as a separate business. Such compatible purposes include service development, fraud and criminal activity prevention, as well as ‘litigation hold’ and statutory obligations of the Service Provider, and are explained in detail in the Privacy Notice available here. The PII processed by the Service Provider for its own purposes are provided in point 2 above and include biometric data.

 

4. I hereby acknowledge the delegation of PII processing by the Company:

 

4.1. I hereby acknowledge and agree that I know the company details (including the address) of the Company, which holds control over my PII and biometric information. Any orders, directions or instructions for processing, designation of the purposes of the processing, determination of PII subject to processing and other similar matters are the responsibility of the Company.

 

4.2. I hereby acknowledge and agree that the Company may entrust the processing of my PII and biometric information to contractors (e.g. Service Provider) through which the Company collects and processes my data if it is necessary for the processing purposes as set out above; the PII may be disclosed to entities associated with Service Provider to achieve the purpose of the processing under this Consent. The Service Provider stores biometric information in AWS Amazon or Google Cloud (depending on the requirements of the Company on the place of data storage).

 

4.3. I hereby acknowledge and agree that my PII and biometric information may be disclosed to entities associated with the Service Provider to achieve the purpose of the processing under this Consent. The Service Provider guarantees that such entities, as well as other contractors to which it discloses PII implement appropriate technical and organisational measures to ensure the safety of the personal data.

 

5. Data processing methods

 

I hereby acknowledge and agree that my PII and biometric information shall be processed by means of automated text extraction, verification of authenticity/validity and other methods of automated processing of photos and scanned copies of documents.

 

I hereby acknowledge and agree that Company and Service Provider shall process my biometric information by means of automated reading, verification of the authenticity and other automated processing as stated in the Privacy Notice available here, which includes the processing of facial scan while passing liveness, video-selfie or video identification process, biometric authorisation, face comparison from the photo of an identity document and the facial image, searching of multiple identity creation, work and development of fraud control network to detect and prevent fraud and criminal activity. The biometric processing methods are provided below:

 

·  Sumsub may process biometrics to verify whether provided facial images are likely to match depending on the service chosen by a particular client. The processing of biometrics means extracting facial features from uploaded or recorded facial images on government-issued identity documents submitted by the User and comparing them. Service Provider stores this biometric information for a period our client instructs.

 

·   There are several reasons why clients ask for such biometrics processing. Generally, clients may wish to check whether an identity document genuinely belongs to the user by comparing a provided facial image to the facial image contained in the identity document.

 

·  In addition, clients may ask us to check whether a user is alive and genuine. To do this, Service Provider uses its Liveness check to determine if the user isn’t holding a mobile phone, showing any signs of constraint, or attempting to defraud the system using emulators, static images, or ‘deep fakes’. As a rule, the user is prompted to blink, smile, or move their device while passing Liveness. During such checks, the Service Provider may also detect signs of fraud or other spoofing attacks by comparing the user's facial features to those of known masks. Simultaneously, the Service Provider may also check whether the user may be generating multiple identities by inspecting whether the Service Provider has previously verified him/her on behalf of a particular client. To determine if the user is known to a specific client, Service Provider compares the user's facial image to the facial images of other users previously verified on behalf of that particular client.

 

·   When required by a client, the Service Provider assists in the authentication process. For this, the client may ask the user to pass liveness. During this process, the user’s face is recognized, and the result is compared with the biometric information records of the said user obtained previously.

 

·    For each authentication attempt, Service Provider will compare the new liveness facial image with the biometrics of the said user obtained previously.

 

The PII may be checked against multiple databases, including International Politically Exposed Persons (PEPs), Sanctions, Country-Specific Sanctions Lists and other ‘watch’ lists. It may also be reviewed in adverse media information sources.

 

The consent expressed hereby covers the following processing activities: collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission to the Company and the Service Provider and other subcontractors, dissemination or otherwise making available for the performance of a task carried out in the public interest or in the exercise of official authority, transfer (including cross-border transfer, where necessary), alignment or combination, restriction, erasure and destruction.

 

Whenever a transfer of PII outside the EEA is carried out, the Company and Sumsub implement appropriate safeguards as set out in the applicable laws by transferring on the basis of the EU adequacy decisions (or UK adequacy regulations) or by concluding standard contractual clauses. Third-party processors likewise rely on appropriate safeguards, which include binding corporate rules, standard contractual clauses, or other means as allowed by applicable laws. Cross-border personal data transfers from the UK to the EU/EEA countries are permitted by the UK Government.

 

6. Data subject rights

 

    I hereby represent that I have been informed about my rights to:

·   withdraw this consent to PII processing;

·   access and adjust my PII;

·   make a justified demand in writing to suspend the processing of my PII due to a particular reason;

·   object to the processing of my PII;

·   object to being subject to a decision based solely on automated processing/profiling;

·   make a justified demand in writing to erase my PII subject to applicable laws and regulations;

 

all of which may be exercised by contacting the Company directly or the Service Provider with a respective notice at privacy@sumsub.com.

 

Some rights are not exclusive and may be limited to the statutory legal obligations vested in the Company or the Service Provider.

 

I also acknowledge that I have the right to lodge a complaint with the supervisory authority. When it is related to the processing activities of the Company, please refer to the methods specified in its privacy policies. When it relates to the processing activity of Sumsub, please see here for more details.

 

7. I hereby represent that I have been informed that my PII will be retained and stored by Company and Service Provider and will be permanently destroyed based on the Company’s instructions when the Company’s initial purpose and/or retention period prescribed by applicable law expires. Where Service Provider independently defines the compatible purposes or under the legal obligation, the personal data, including biometric information, will be destroyed after Service Provider’s purposes for collecting the biometric information have been satisfied (and one (1) year of the date the purpose for collecting the data expires for residents of Texas) or after five (5) years from the provision of data to the Service Provider system, whichever occurs first. For the residents of Illinois, the retention period of personal data, including biometric information, will be three (3) years from the date of data provision to the Service Provider system. Please check how your PII will be deleted and destroyed in Service Provider’s Data Disposal and Destruction Policy.

 

8. I hereby represent that I have carefully read all of the above provisions and do voluntarily and unequivocally agree with them.

 

KuCoin Bot -FAQ

 

 

I. Product Features & Usage 

 

What is this product?

My name is Kia. I am an AI agent designed to assist you by providing cryptocurrency trading insights and execution support based on your inputs. I can provide the following services:
  1. Market analysis and forecasting: I can analyze various news events, community KOL opinions, on-chain trading dynamics, and other information to understand digital asset market trends, predict short-term and long-term price movements of tokens, and promptly notify you of major events you care about via in-app message pushes. Using my expertise and data analysis abilities, I can help you understand market dynamics and make more informed investment decisions.
  2. Personalized investment advice: Based on your investment goals, risk tolerance, and time horizon, I can provide tailored investment strategies and recommendations to help you identify trading opportunities and potential risks.
  3. Technical analysis and tools: I can provide fundamental and technical indicator analysis tools for a range of mainstream tokens. You can conveniently use these tools through me to monitor the market more effectively and make data-driven decisions.
  4. Investment education: I can deliver comprehensive investment education covering basics, investment strategies, tool usage, and risk management, combined with the latest market developments and recommended authoritative resources. This helps you improve investment knowledge and make wiser decisions.
  5. Customer support and consultation: Whether you have questions about investment strategies, market performance, or technical analysis, I am here to provide support and answers. My goal is to ensure you feel confident on your investment journey.
The above capabilities are continuously learning and improving; I hope to provide you with even better service in the future. 

 

What can Kia do?

Function
Example questions
Query various token data metrics
  • Please check the latest price of Bitcoin.
Discover new token trading opportunities
  • Are there any profitable tokens today?
  • What tokens is the "smart money" buying now?
Recommend wealth-management product trading opportunities
  • Are there any reliable wealth-management products to earn tokens?
Fetch the latest cryptocurrency developments
  • Which tokens are planning to release major updates soon?
  • Have there been any recent regulatory policy changes?
Help answer various questions related to KuCoin
  • How to list a token on KuCoin?
  • How to complete KYC verification
  • Introduction to KuCoin Quick Buy/Sell
 

 

Introduction to the three reasoning modes

Mode
Definition
Main characteristics
Suitable scenarios
Quick Mode
Instant response mode for short Q&A
  • Fastest response speed
  • Concise and direct output
  • Short context, shallow reasoning depth
  • Friendly to high concurrency
FAQ quick answers, simple queries, quick command execution
Deep Thinking
Balanced mode emphasizing multi-step reasoning and logical structure
  • Stronger reasoning ability
  • Longer context and more coherent logic
  • Moderate response speed
  • Organized output often with explanations
Multi-turn consultations, conditional judgments, solution comparisons
Deep Research
Mode for high-complexity tasks: professional analysis and long-form generation
  • Longest reasoning chain and most complete content
  • Structured, sectionable output often with citations
  • Longest response time
  • Resource-intensive
Industry research, report writing, deep market analysis, long-form content generation
 

 

Is the product free? What is the charging model? What happens when free quotas are used up?

This product provides a certain number of free usages. If users upgrade to higher VIP levels, they will receive additional usage quotas. 
Tier
Free user
LV1–4
LV5–12
Quick Reasoning
20 times/day
100 times/day
1000 times/day
Deep Thinking
5 times/day
50 times/day
200 times/day
Deep Research
2 times/day
10 times/day
50 times/day
Text input length
500 characters/request
5000 characters/request
10000 characters/request
 

 

Does it support multimodal features? (view images, listen to audio, generate images)

Not supported at present; support will be added gradually in the future.

 

Does it support online (web) search?

Yes. If a user’s query is not in the knowledge base, the model will automatically perform external web searches. Users can also explicitly request “online search” for related content.

 

Can it remember our conversations? For how long?

You can set the memory duration in the lower-left settings; the range is 0–180 days.

 

How will my chat content be used by the platform? How is my privacy protected?

The content you enter here is primarily used to generate replies for you and to perform necessary automated safety checks. At the same time, we may, on a de-identified basis, use related information to train, optimize, and improve our AI models and related products and services. Any personal information you provide will be protected and handled in accordance with our Privacy Policy. Unless it is necessary to resolve your issue, we recommend that you do not enter identifiable personal or sensitive confidential information. 

 

II. Frequently Asked Questions & Solutions 

 
1.What if the system shows “Network error, please try again later”?
  • Please first confirm that your network connection is normal, then initiate the query again on a new conversation page.
  • If multiple retries still fail, the service may be busy or experiencing a temporary fault. Please try again later; we will address the issue as soon as possible.
 
2.What if Kia’s answer is incorrect or irrelevant? You can click the “Dislike” button on the response and submit feedback; we will optimize this issue accordingly. 
 
3.When are the usage counts for each mode reset? Can unused counts be accumulated? What happens when they are used up? Usage counts for each mode are counted per calendar day and cannot be accumulated. When counts are exhausted, they will automatically reset at the next counting period. If you need more usage quota, you can obtain additional counts by upgrading your VIP level. 
 
4.What should I do if my access was suspended due to repeated violations? To ensure a safe experience for all users, the system performs necessary compliance and safety checks on query content. If a user’s queries repeatedly trigger violation determinations, the account will be temporarily suspended and will automatically restore after the restriction period ends. Please follow the usage guidelines when using Kia and avoid submitting violating or sensitive content.

Announcements
ST: KuCoin Will Delist Certain Projects and Their Associated Tokens or Trading Pairs


Custom Image

Dear KuCoin Users,

In accordance with the Special Treatment Rules of KuCoin, the following 25 projects will be delisted, and their associated tokens and/or trading pairs will be removed from the platform. Meanwhile, the 5 trading pairs listed below will also be delisted, but their main tokens/projects will remain available for trading under other supported pairs:

Projects and Tokens to Be Delisted:

  1. IguVerse (IGU)

  2. Lends (LENDS) 

  3. analoS (ANALOS)

  4. SUIA (SUIA)

  5. Glacier Network (GLS)

  6. Patex (PATEX)

  7. Halo (HLO)

  8. Urolithin A (URO)

  9. Oddz (ODDZ)

  10. EpiK Protocol (AIEPK)

  11. Fanton (FTON)

  12. Ponchiqs (PONCH)

  13. Ferrum Network (FRM)

  14. Lithium (LITH)

  15. Sonorus (SNS)

  16. KONTOS (KOS)

  17. Blast Royale (NOOB)

  18. Bitcoin Cats (1CAT)

  19. TurtSat (TURT)

  20. TopGoal (GOAL)

  21. Ctrl (CTRL)

  22. Halo (HALO)

  23. Blockchain Brawlers (BRWL)

  24. Digimon (DIGIMON)

  25. Chumbi Valley (CHMB)

Trading Pairs to Be Delisted (Tokens Not Affected):

  1. Push Protocol (PUSH/BTC)

  2. Carbon (CSIX/ETH)

  3. Hashflow (HFT/USDC)

  4. Matrix AI Network (MAN/BTC)

  5. Sensorium (SENSO/BTC)

In this regard, the following trading pairs will be removed:

IGU/USDT, LENDS/USDT, ANALOS/USDT, SUIA/USDT, GLS/USDT, PATEX/USDT, HLO/USDT, URO/USDT, ODDZ/USDT, AIEPK/USDT, FTON/USDT, PONCH/USDT, FRM/USDT, LITH/USDT, SNS/USDT, KOS/USDT, NOOB/USDT, 1CAT/USDT, TURT/USDT, GOAL/USDT, CTRL/USDT, HALO/USDT, BRWL/USDT, DIGIMON/USDT, PUSH/BTC, CSIX/ETH, HFT/USDC, MAN/BTC, SENSO/BTC, & CHMB/USDT        

The delisting process is as follows:

1. The above-mentioned trading pairs will be delisted at 08:00:00 on June 18, 2025 (UTC). For better management of your funds, we recommend that you cancel your pending orders for the affected projects as soon as possible;

2. The deposit service for the above-mentioned projects will remain closed;

3. The withdrawal service for the above-mentioned projects will be closed at 8:00:00 on July 18, 2025 (UTC); 

4. Users are advised to shut down all the running trading bots for the relevant currency pairs before the delisting time. If the user fails to close the bot before the specified time, the system will automatically shut down the relevant trading bot for the users.

5. If you are currently holding the afore-mentioned tokens, please withdraw them on or before the closing date mentioned above;

6. Please also note that during this period, if withdrawal fails due to the project-related issues (including but not limited to the cessation of on-chain activities like block generation and fund transfers), KuCoin will close the withdrawal service accordingly, and will NOT be able to cover users’ losses. Thus, we strongly advise making withdrawals at your earliest convenience;

7. To avoid potential losses, we highly recommend monitoring updates on the KuCoin Delistings special page. You may also find the planned closing times for trading, deposits, and withdrawals of all delisted tokens, in addition to the announcements;

8. If you have any questions, please reach out to our 24/7 customer support via online chat or submit a ticket.

 

We sincerely appreciate your support and understanding.

Best regards,

The KuCoin Team

 


 

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Download the KuCoin App >>>

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ST: KuCoin Will Delist Certain Projects and Their Associated Trading Pairs

Custom

Dear KuCoin Users,

In accordance with the Special Treatment Rules of KuCoin, the following projects will be delisted and removed from the platform:

  1. Lumoz Token (MOZ)
  2. Game7 (G7)
  3. AOFVerse (AFG)
  4. Project MIRAI (MIRAI)
  5. Morpheus Infrastructure Node (MIND)
  6. Geeq (GEEQ) 
  7. Haven1 (H1)
  8. Lunos (UNO)
  9. Ertha (ERTHA)
  10. Ink Finance (QUILL)
  11. Vertex Protocol (VRTX)
  12. Symbol (XYM)
  13. Unmarshal (MARSH)
  14. Vemp (VEMP) 
  15. First Convicted RACCON (FRED)
  16. Shieldeum (SDM)
  17. Slingshot (SLING)
  18. RepubliK (RPK)
  19. Metacene (MAK)
  20. Yuliverse (YULI)
  21. Wise Monkey (MONKY)

The delisting process is as follows:

1. MOZ, G7, AFG, MIRAI, MIND, GEEQ, H1, UNO, ERTHA, QUILL and VRTX will be delisted at 08:00:00 on November 28, 2025 (UTC). The withdrawal service for the above-mentioned projects will be closed at 08:00:00 on December 26, 2025 (UTC);

2. XYM, MARSH, VEMP, FRED, SDM, SLING, RPK, MAK, YULI and MONKY will be delisted at 09:00:00 on November 28, 2025 (UTC). The withdrawal service for the above-mentioned projects will be closed at 09:00:00 on December 26, 2025 (UTC);for better management of your funds, we recommend that you cancel your pending orders for the affected projects as soon as possible;

3. The deposit service for the above-mentioned projects will remain closed;

4. If you are currently holding the afore-mentioned tokens, please withdraw them on or before the closing date mentioned above;

5. Please also note that during this period, if withdrawal fails due to the project-related issues (including but not limited to the cessation of on-chain activities like block generation and fund transfers), KuCoin will close the withdrawal service accordingly, and will NOT be able to cover users’ losses. Thus, we strongly advise making withdrawals at your earliest convenience;

6. To avoid potential losses, we highly recommend monitoring updates on the KuCoin Delistings special page. You may also find the planned closing times for trading, deposits, and withdrawals of all delisted tokens, in addition to the announcements;

7. If you have any questions, please reach out to our 24/7 customer support via online chat or submit a ticket.

 

We sincerely appreciate your support and understanding.

Best regards,

The KuCoin Team


Find The Next Crypto Gem On KuCoin!

Sign up on KuCoin now!>>>

Download the KuCoin App >>>

Follow us on X (Twitter) >>>

Join us on Telegram >>>

Join the KuCoin Global Communities>>>

ST: KuCoin Will Delist Certain Projects and Their Associated Trading Pairs

Custom

Dear KuCoin Users,

In accordance with the Special Treatment Rules of KuCoin, the following projects will be delisted and removed from the platform:

  1. BitBrawl (BRAWL)
  2. Yamaswap (YAMA)
  3. Ideaology (IDEA)
  4. Official Mascot of the Holy Year (LUCE)
  5. Rifampicin (RIFSOL)
  6. Resistance Dog (REDO)
  7. Orbit (GRIFT) 
  8. CATS (CATS)
  9. Clover Finance (CLV)
  10. MXCToken (MXC)
  11. Pepes Dog (ZEUSCC8)
  12. DecentralGPT (DGC)
  13. LooksRare (LOOKS)
  14. Smart Layer Network (SLN)
  15. Stage (STAGE) 
  16. PIP (PIP)
  17. Aether Games (AEG)
  18. OMNIA Protocol (OMNIA)
  19. Gold Fever (NGL)
  20. RoOLZ (GODL)
  21. VisionGame (VISION)
  22. Boundless Network (BUN)
  23. Broccoli (BROCCOLI)
  24. Ponder (PNDR)
  25. ACENT (ACE)
  26. Naym (NAYM)
  27. FEAR (FEAR)
  28. Zeus (ZEUSETH)

The delisting process is as follows:

1. These projects will be delisted at 09:00:00 on December 15, 2025 (UTC). The withdrawal service for the above-mentioned projects will be closed at 09:00:00 on January 16, 2026 (UTC);

2. The deposit service for the above-mentioned projects will remain closed;

3. If you are currently holding the afore-mentioned tokens, please withdraw them on or before the closing date mentioned above;

4. Please also note that during this period, if withdrawal fails due to the project-related issues (including but not limited to the cessation of on-chain activities like block generation and fund transfers), KuCoin will close the withdrawal service accordingly, and will NOT be able to cover users’ losses. Thus, we strongly advise making withdrawals at your earliest convenience;

5. To avoid potential losses, we highly recommend monitoring updates on the KuCoin Delistings special page. You may also find the planned closing times for trading, deposits, and withdrawals of all delisted tokens, in addition to the announcements;

6. If you have any questions, please reach out to our 24/7 customer support via online chat or submit a ticket.

We sincerely appreciate your support and understanding.

Best regards,

The KuCoin Team


Find The Next Crypto Gem On KuCoin!

Sign up on KuCoin now!>>>

Download the KuCoin App >>>

Follow us on X (Twitter) >>>

Join us on Telegram >>>

Join the KuCoin Global Communities>>>

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