Help Center

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Self-Service

Reset Authentication Method

Reset Google Authenticator, phone, email, and trading password.

Change/Unlink Authentication Method

Manage Google Authenticator, phone, email, and trading password.

Freeze Account

Freeze account to block suspicious activity.

Export History

Export transaction records instantly.

Didn't Receive Crypto Deposits

Resolve missing deposit issues.

Change Login Password

Strengthen your login security.

Request manual recovery for misplaced deposits.

Request manual recovery for misplaced deposits.

FAQ

Getting Started

1. Download the App and Create an Account

2. Security Settings

3. KYC Verification

Deposits and Withdrawals

Buy Crypto

1. Get Started with Fast Trade

2. Credit/Debit Card

P2P Market

1. Get Started with P2P Trading

2. P2P Merchant Guides

3. P2P Appeals and FAQs

Fiat Deposits and Withdrawals

1. Get Started with Fiat Deposit and Withdrawals

KuCard

1. Applying for Your Card

2. Using the KuCard

3. KuCard Benefits and Rewards

Announcements

KuCoin Futures Will Delist the PIGGYUSDT Perpetual Contract(12-06)

KuCoin Futures Will Delist the MILKUSDT, OBOLUSDT and TOKENUSDT Perpetual Contracts (12-05)

KuCoin Futures Will Delist the SUNDOGUSDT Perpetual Contract(11-28)

KuCoin Futures Will Delist the SWELLUSDT and PONKEUSDT Perpetual Contracts (11-28)

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