Getting Started

How to Claim a KuCoin Web3 Wallet KuGift?

Last updated: 04/16/2026

Follow the steps below to claim a KuGift in KuCoin Web3 Wallet:

Step 1: Claim the KuGift

  1. Open the KuGift link and tap "Open"
  2. View KuGift details and grab the KuGift
  3. Copy the KuGift code and tap "Receive in KuCoin Web3 Wallet"

Step 2: Redeem the KuGift

  1. Jump to KuCoin Web3 Wallet
  2. Paste the code and tap "Claim"
  3. Redemption successful

Note: No gas fee is required to claim the KuGift.

Alternatively, you can also redeem your KuGift via More in KuCoin Web3 Wallet:

Don't have a KuCoin Web3 Wallet yet?

  1. Install the KuCoin App and switch to Web3.
  2. Import an existing wallet or create a new wallet.
  3. Back up your seed phrase


FAQs:

1. Why did my KuGift claim fail?

Your claim may fail for one of the following reasons:

  • the code has already been claimed;
  • the code is incorrect or has expired;
  • your wallet address has already claimed this KuGift;
  • the system detected abnormal activity and temporarily restricted your claim;
  • you entered the wrong code too many times and need to try again later.  

2. How long is a KuGift valid for?

A KuGift must be claimed within 20 minutes after the code is received. Any unclaimed amount will be automatically returned to the sender once it expires.

3. Can the same wallet claim a KuGift more than once?

No. Each KuCoin Web3 Wallet address can claim a KuGift only once.

4. What happens if I enter the wrong KuGift code too many times?

If you enter an incorrect KuGift code too many times, your claim attempts may be temporarily restricted. After 20 failed attempts within one hour, you will need to wait one hour before trying again.

5. Where will the reward be sent after I claim a KuGift? 

The reward will be sent to your KuCoin Web3 Wallet after the claim is successfully completed. You can go to Wallet page and check your rewards in the "My Assets" section.