How to Complete Institutional Verification (KYB)

26/07/2025 08:57:01

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AU Site KYB Certification Documentation

Below is the KYB certification guideline specifically for the AU Site, outlining the certification process, required documentation, and audit standards. Please note that all documents must be submitted via email, as online submission is currently not supported. For more information, please refer to the Institutional Verification (KYB) FAQ.

Basic Certification: institutional_kyc_au@kucoin.com

Advanced and Whale Certification: institutional_kyc@kucoin.au

KYB Certification Process Overview

The KYB certification process consists of three levels:

Basic Certification
Advanced Certification
Whale Certification

Important Note: Before proceeding to Advanced or Whale Certification, users must first complete Basic Certification successfully.

Before proceeding with the verification, please ensure users have prepared the following documents:

ASIC Company Extracted – historical (dated no later than 30 days)
Memorandum and Articles of Association
Latest financial statements (if applicable)
Company’s bank statements (within last three months)
Proof of registered address
Primary ID and POA for all directors/shareholders/beneficiary owner with a holding of 25% or more/ and authorised representative operating the account
Primary ID and POA for UBO
Registration documentation if the DCE is licensed with a regulatory body
a board resolution to open account with us
a board resolution to authorised the primary operator of the account
Primary ID and POA for the authorised representative to use the account

Basic KYB Certification Requirements

Type: Basic Certification Audit Standards

Please download the form and authorization agreement template from the web page.

Field	Mandatory	Audit Standard
Company Basic Information
Company Name	Mandatory	Must match the name on the company registration certificate/business registration document.
Company Registration Date	Mandatory	Must match the registration date on the company registration certificate/business registration document.
Australian Company Number (ACN)	Mandatory	Must match the ACN assigned by regulatory authorities.
Australian Business Number (ABN)	Optional	Must follow the 11-digit format. Verify ABN at ABR.
GST	Mandatory if ABN is provided
Tax File Number	Mandatory	Must be valid according to Australian regulations.
Company Registration Country	Mandatory	For AU Site, the company must be registered in Australia (AU).
Province/State	Mandatory	Must match the registered address on the company certificate.
City	Mandatory	Must match the registered address on the company certificate.
Postal Code	Mandatory	Must match the registered address on the company certificate.
Street	Mandatory	Must match the registered address on the company certificate.
Building Name	Mandatory	Must match the registered address on the company certificate.
Company Office Country	Mandatory	Must match the company's operational address.
Province/State	Mandatory	Must match the operational office address.
City	Mandatory	Must match the operational office address.
Postal Code	Mandatory	Must match the operational office address.
Street	Mandatory	Must match the operational office address.
Building Name	Mandatory	Must match the operational office address.

Type: Company Documents	Mandatory	Audit Standard
Are account holders directors/shareholders?	Mandatory
Company Registration Certificate/Business License	Mandatory	1. Confirm if the account holder is a company director/shareholder. 2. Must include company registration number/business registration number and government-issued watermark/seal/QR code.
Agent Trade Authorization (Mandatory if the account holder is not a director)	Mandatory if the account holder is not a director	1. Upload if the account holder is not a company director. 2. Mandatory if the account holder is not a director
ASIC Extract	Mandatory	Provide official extract from the Australian Securities and Investments Commission (ASIC).
Information of All Directors and Shareholders with 25%+ Ownership	Mandatory	Manually input board and shareholder details for Sumsub audit.
Information Collection Authorization Agreement	Mandatory	Notify the user via email that their information will be collected. Provide the agreement as an attachment.
Agreement Confirmation Screenshot	Mandatory	1. Save and upload the user’s confirmation response. 2. The compliance team provides the corresponding agreement and attaches it to the attachment, asking the user to reply to the email for confirmation.
Company Articles	Optional	Upload company articles if available.
Supplemental Documents	Optional	Provide additional supporting documentation when required.

Advanced KYB Certification Requirements

Type: Advanced Certification Audit Standards

Field	Mandatory	Audit Standard
LEI	Mandatory	Verify at GLEIF.
LEI Validity Period	Mandatory	Verify at GLEIF.
Test Record and Results Screenshots or Files	Mandatory	Users must pass the Knowledge Test (minimum score: 8/10) and the Derivative Test (criteria below). Please contact our KYC team via email for the Test document.
Agreement Confirmation Screenshot	Mandatory	Save and upload the user’s confirmation response to the audit team.
Supplemental Documents	Optional	Provide additional supporting documentation where necessary.

Knowledge Test Guidelines

Scoring Mechanism:
- Users must answer at least 8 questions correctly to pass.
- 1st Attempt: If rejected, users can immediately retry with a new questionnaire.
- 2nd Attempt: If rejected again, users must wait 24 hours before retrying.
- 3rd Attempt: If rejected, users must wait 12 months before attempting again.

Derivative Test Guidelines

Criteria for Approval: Provide correct answers to 13 questions without hitting any knockout option.
Penalty for Rejection: Users must wait 12 months before retaking the test.

Whale KYB Certification Requirements

Type: Whale Certification Audit Standards

Field	Mandatory	Audit Standard
Are you a director/shareholder?	Mandatory
Certification Documents	Mandatory	Confirm if the user is a company director/shareholder.
		If Yes:
		- Net assets of AUD 2.5 million or more.
		- Annual income of AUD 250,000 or more.
		- Employment in a financial institution with derivatives trading experience.
		- Average quarterly trading volume over the past 3 years meets set thresholds.
		If No:
		- Company has an AFSL (Australian Financial Services License).
		- Assets worth AUD 10 million or more.
		- Company employs over 100 staff.
		- Listed company status.
Agreement Confirmation Screenshot	Mandatory	1. Save and upload the user’s confirmation response. 2. The compliance team provides the corresponding agreement and attaches it to the attachment, asking the user to reply to the email for confirmation.
LEI	Mandatory	Verify at GLEIF.
LEI Validity Period	Mandatory	Verify at GLEIF. Ensure the LEI is valid for the certification application period.

Document Submission Process

Users must submit all required documents via email to the designated KYB review team.
No online submission is currently supported.
Email attachments must meet compliance requirements (e.g., scans must be clear, government-issued watermarks must be visible).

Contact Information

For KYB document submission or certification inquiries, users can contact the AU Site KYB Certification team at:

Basic Certification: institutional_kyc_au@kucoin.com

Advanced and Whale Certification: institutional_kyc@kucoin.au

If you have additional questions, please click on the Institutional Verification (KYB) FAQ - Help Center for more information.