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Completing Identity Verification (KYC) to Access AUD Tools

2026/01/12 09:42:02
In the 2026 Australian regulatory framework, Identity Verification (Know Your Customer, KYC) is a mandatory prerequisite for accessing fiat-to-crypto infrastructure. Completing this process assists compliance with AUSTRAC anti-money laundering (AML/CTF) requirements and enhances account security against unauthorized access.
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Once verified, you will unlock essential platform tools, including Australian Dollar (AUD) exchange, instant payments, and high-volume bank transfer capabilities.

Preparation: Accepted Identification

To ensure a seamless automated review, please have the original of one of the following documents ready:
  • Australian Driver’s License: Must be valid and current.
  • Australian Passport: Ensure the personal information page is clear and intact.

Step-by-Step KYC Instructions

Step 1: Access the Verification Center

  1. Log in to the KuCoin App and tap your profile icon to enter the "User Center."
  2. Select "Identity Verification" and tap "Verify Now."

Step 2: Submit Basic Information

  1. Country/Region: Select "Australia."
  2. Document Type: Select your preferred ID (Driver’s License or Passport).
  3. Data Entry: Enter your name and document number. Ensure the text matches your ID exactly, including spacing and hyphens.

Step 3: Document Image Capture

  1. Environment: Perform this step in a well-lit area. Avoid glare, reflections, or shadows that may obscure text.
  2. Capture Requirements: Ensure all four corners of the document are within the frame. If using a Driver’s License, the system will require images of both the front and back.

Step 4: Biometric Facial Recognition (Liveness Check)

  1. The system will activate your front-facing camera for a facial scan.
  2. Follow the on-screen prompts (e.g., blinking, nodding, or turning your head).
  3. Tip: Remove sunglasses, masks, or hats to ensure facial features are clearly visible for the biometric software.

2026 Compliance & Security Standards

To ensure the process aligns with AUSTRAC guidelines, please note:
  • Data Privacy: Your identification data is transmitted via encrypted channels solely to fulfill statutory identification obligations under Australian AML/CTF laws.
  • Review Timeline: Most applications are processed automatically within minutes. If manual review is required, results are typically provided within one business day.
  • Single Account Principle: To maintain compliance, one legal identity can only be verified for a single KuCoin account.
  • Utility Positioning: This guide is intended only to assist users with functional verification. Completion of KYC does not constitute a recommendation of any digital asset. Digital assets are subject to high volatility; please use these tools based on your own risk assessment.

Frequently Asked Questions (FAQ)

Q: Why was my Driver’s License rejected?
A: Common reasons include expired documentation or significant discrepancies between your ID and banking records. Ensure there is no glare blocking the document number during capture.
Q: Can I use an international passport?
A: Yes. However, you may be required to provide additional Proof of Residence (such as a utility bill or bank statement dated within the last 3 months) to confirm your legal residency in Australia.