Compensation for Withdrawal Congestion and Gratitude for Loyalty Users

Compensation for Withdrawal Congestion and Gratitude for Loyalty Users

03/30/2024, 09:00:00

Dear Users,

As the People's Exchange, ensuring the security of user assets and maintaining a smooth user experience have always been our top priorities. From Mar 26 to Mar 28, some of our users have experienced withdrawal congestion.

Furthermore, as promised in the CEO's letter, to express our apologies to users who experienced the withdrawal times more than expected and to show our appreciation to our existing users, we are launching an over $10 million airdrop plan. The details are as follows:

For users whose withdrawal wait times exceeded expectations, the airdrop plan is as follows:

Amount: $8.95 million in equivalent BTC/KCS

User Group: Users who experienced withdrawal congestion between March 26, 22:00, and March 28, 00:00 (UTC+8)

Distribution rules:

5~200 USDT Airdrop based on the withdrawal congestion time.

Distribution will be finished within 1 week.

How to claim:

(1) The airdrop will be issued in the form of token vouchers, which can be exchanged 1:1 for BTC/KCS tokens within 7 days;

(2) Please log into KuCoin APP and claim it under "My Coupons".

Existing User Airdrop Plan: We recognize that the core of exchange operations is the trust of our users. Due to the impact on our existing platform users' experience , for the users who held substantial assets in his/her account during March 26, 22:00, and March 28, 00:00 (UTC+8) and didn't withdraw any assets during the said period(the "Existing Users") , we will launch a larger Airdrop Plan for them. The specific details will be announced next week.

For more information, please stay tuned for further announcements from KuCoin.

Others :

(1) This airdrop may be subject to the regulatory policies of the region where you are located, and may not be distributed.

(2) KuCoin reserves the right of final interpretation of this activity.

Thank you for your understanding and support!

The KuCoin Team

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