How to Contact KuCoin Support
At KuCoin, customer support is 24/7 as we’re committed to bringing the best trading experience to you. Whether you’ve a query or need help with trading, we're here to assist every step of the way. Here’s how you can quickly reach out to us.
Contents
1. Submitting a Ticket
2. Accessing Online Live Chat
3. Verifying Official Media
1. Submitting a Ticket
Web:
Visit www.kucoin.com/en-au, scroll down to the bottom, and select Submit a Ticket. 
App:
After logging in, tap on your profile. Then, navigate to the Support tab and select Submit a Ticket.
2. Accessing Online Chat
Web:
Visit www.kucoin.com/en-au,scroll to the bottom and select Help Center. From there, select Contact Us or Online Support.
App:
After logging in, tap on your profile. Then, navigate to the Support tab and select Online Support.
3. Verifying Official Media
Visit www.kucoin.com/en-au, scroll down to the bottom, then select Official Verification Center.
You can then confirm an official KuCoin contact or domain by entering the telephone number, email, WeChat, Telegram, Skype, Twitter, or website address in the search bar.
If you've been satisfied with KuCoin Support so far, we’d appreciate if you could leave some positive feedback for us!