KuCard

How to Link My KuCard-AU to Apple Pay?

Останнє оновлення: 27.04.2026

What is Apple Pay?

Apple Pay is a mobile payment and digital wallet service provided by Apple Inc. It enables users to make payments using compatible Apple devices, such as iPhone or Apple Watch, at merchants that support contactless payments and Apple Pay.
Eligible KuCards may be added to Apple Pay and used for contactless payments, subject to device compatibility, regional availability, and the terms and conditions of Apple Inc. and KuCoin AU.
          
      

How Do You Set Up Apple Pay?

To set up Apple Pay, you’ll need:

  • Your card details, including the card number, CVV, and expiry date.
  • An iOS device that’s compatible with Apple Pay (you can check compatibility here).

Follow these steps:

  1. Open the Wallet app on your device and tap the "+" sign.
  2. Follow the prompts to add your card.
  3. Read and agree to the terms and conditions.
  4. For security purposes, you may be asked to verify with a one-time passcode (OTP). You can choose to receive this via text or email.

If you need more help, refer to the Apple Pay Help Center.

            

Why Can’t You Add Your Card to Apple Wallet?

If you’re having trouble adding your card, check the following:

  1. Ensure Your Device is Compatible:
    • Your device must be running the latest version of iOS, watchOS, or macOS.
    • Your device needs to have Face ID, Touch ID, or a passcode set up.
  2. Check for Service or Connection Issues:
    • Ensure there are no service disruptions affecting Apple Pay.
  3. Review Your Apple ID Details:
    • If you’ve recently changed your Apple ID password, phone number, or email address, you may need to wait before adding your card due to security checks.
  4. Check the you have not reached the maximum number of cards on your device: the following maximums apply -
    • iOS 14: 8
    • iOS 15:
      • iPhone 6s and 7: 8
      • iPhone 8: 12
      • iPhone XS and later: 16
    • iOS 17: no restriction

If you see one of these messages:

  • Could Not Add Card
  • Invalid Card
  • Card Device Limit

Contact us for assistance, and we’ll guide you on the next steps to resolve the issue.

         

What Happens If You Don’t Receive the Verification Code?

If you didn’t receive the OTP (one-time password), it’s likely that your mobile phone number or email address is incorrect.

Here’s what to do:

  • Confirm that your email and phone number on file with us are correct.
  • If updates are needed, contact us

Once your contact details are updated and confirmed, try adding your card again.               

     

Important information

Availability of Apple Pay depends on device compatibility, operating system version, and regional support by Apple Inc.
KuCoin AU does not control Apple Pay functionality or availability.
Additional verification may be required during the card-adding process.
Transaction limits, authentication requirements, and fees continue to apply in accordance with the KuCard Terms of Use.
  
   
  
We hope this article has been helpful. If you have any other questions, please reach out to our 24/7 customer support via online chat or submit a ticket.